In the Consumer Sales Organization (CSO), our purpose is to earn fans and drive growth by building emotional connections to delight and empower everyone. We engage with consumers globally throughout their shopping journeys, navigating both physical storefronts and digital visits across Direct and Partner Channels in Gaming, Windows, Microsoft 365 and Surface. Together with our ecosystem partners, we strategize and implement plans for customer engagement and economic growth.
As a member of our team, you’ll be part of growing a multi-billion-dollar business, charting new areas of innovation, and impacting billions of lives around the world. You will also be part of a culture centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. If that appeals to you, it’s an exciting time to be here in CSO.
As the Channel Marketing Lead for the Americas, you will drive the strategic vision and execution of marketing initiatives for Windows, Microsoft 365, and Surface, ensuring alignment of global guidance with regional priorities across the U.S., Canada, and LATAM. This role is pivotal in creating exceptional customer experiences, growing partner businesses, and accelerating sales by developing and delivering marketing strategies that stand out both online and in-store.
You will lead a team of strategic line of business leads and discipline experts in areas like social & influencer marketing, retail media networks, and campaign management. Working jointly with Partner Marketers and Partner Readiness and Influence Teams, you will ensure marketing strategies are brought to life through innovative campaigns that drive traffic to retail, maximize ROI, and deliver measurable business outcomes.
As the budget owner for the marketing team, you will oversee the development and execution of full-funnel marketing plans, leveraging data and retail insights to optimize performance. This role champions omnichannel innovation, identifying new ways to elevate in-store experiences, enhance e-commerce capabilities, and build connected product stories that resonate with consumers.
Leadership is at the heart of this role, and you’ll foster a culture of collaboration, inclusivity, and impact. By driving clarity, generating energy, and delivering results, you’ll not only lead a high-performing team but also help transform the way consumers experience Microsoft products across the Americas. This role is flexible in that you can work up to 50% from home depending on Microsoft office proximity.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.