Farfetch
Client Development Manager
🌎
UK London, United Kingdom, Browns Retail
1 month ago
👀 10 views
📥 0 clicked apply
Job Description
Browns Fashion
Disruptive, unexpected and revolutionary in our own way... Browns changed the course of retail and fashion history forever when it opened in 1970. Born in London but celebrated globally, we're the one-stop shop for the best luxury fashion including established designers and emerging talent; renowned for our influence in fashion and style, and our innovative approach to retail and high-level service. Powered by Farfetch, we continue to disrupt the retail landscape to deliver a global luxury shopping experience of the future, championing creativity and originality.
Our people are at the heart of everything we do. Together we are here to make a difference and to spread kindness. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone.
The Role
Reporting to the Head of Customer Experience, the role of the Client Development Manager (based in our Brook Street store) is to lead and develop a team of high performing professionals to deliver a consistent luxury customer experience, grow high value customer segments, achieving all commercial targets and KPI’s. Considerable management experience is required to deliver and exceed targets per annum with demonstrated experience exceeding goals through strong management skills.
You will work collaboratively across the business and closely with key stakeholders including from HR, operations, facilities management, buying & merchandising.
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