Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.
The healthcare system today is not designed to help patients achieve their goals. It’s designed around institutions such as hospitals and insurance companies. A patient centric healthcare system is one that is designed around the goals a patient wants to achieve. We’re building healthcare that puts patients in control, provides reactive and proactive care, has transparent pricing and process, is extremely effective and ridiculously convenient, and evolves over time based on patients’ goals.
Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.
As an Associate Director of Clinical Content and Education, you will play a critical role in ensuring that Ro’s clinical guidelines and patient education materials are accurate, engaging, and impactful. You will collaborate closely with clinical product strategy, medical experts, product teams, marketing, growth, and other cross-functional stakeholders to maintain consistency across provider-facing guidelines while innovating on patient education strategies. Your work will directly contribute to the quality of care we provide and help guide patients through every step of their healthcare journey. This role reports to the Director of Clinical Product Strategy. This role will leverage the technical expertise of the individual, particularly with regard to content creation and education to support initiatives that are the responsibility of Directors and Senior Directors in Clinical Product and Strategy.
