Deliverect
Frontline Support Specialist
🌎
Mexico City
1w ago
👀 2 views
📥 0 clicked apply
Job Description
Deliverect
As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves.
Department Focus
At Deliverect, our Customer Experience team is the vital force propelling our customers towards unparalleled success. Envision us as the beating heart, offering tailored guidance and around-the-clock support to businesses of all sizes, ensuring they can fully harness the potential of our suite of products and thrive in their endeavours. With a customer-centric mindset deeply rooted in industry expertise, our global team passionately advocates for the needs and desires of our users.
We're not just a team; we're facilitators of continuous improvement, scaling successful business outcomes worldwide. Our diverse team proudly upholds the customer-focused values that define Deliverect. Our unwavering commitment to tailored support ensures that businesses have the assistance they need precisely when they need it.
As the central point of feedback, we continuously demonstrate our department's unyielding dedication to enabling customer success. We seamlessly combine a personalised touch with our industry-leading technology, creating a harmonious blend that sets us apart. Our goal? To be the driving force behind our customers' triumphs, proving that exceptional customer experience is not just a service but a fundamental part of the Deliverect journey.
Your Impact
As a Frontline Support Specialist at Deliverect, you will play a crucial role in delivering exceptional customer experiences and ensuring the seamless operation of our services. Acting as the first point of contact for the majority of our customers, you will be responsible for efficiently resolving technical issues and addressing customer needs with precision and care. Your contributions will directly reflect our commitment to being Customer Champions by building trust, ensuring satisfaction, and maintaining service excellence.
In this dynamic role, you will work within the only team at Deliverect providing full 24/7, 365-day coverage. Your ability to coordinate across teams and manage escalations effectively will reinforce our values
Popular Jobs
Latest Jobs
More Jobs at Deliverect
- • Backend Developer
- • Frontline Support Specialist
- • Events Intern
- • Partner Manager
- • Marketing Intern
- • Implementation Consultant
- • Senior Backend Developer
- • Toronto Expression of Interest - Engineering
- • Ghent Expression of Interest - Engineering
- • Amersfoort Expression of Interest - Engineering
- • Senior Backend Developer
- • Technical Program Manager
- • Franchisee Sales Lead
- • Growth Account Manager
- • Backend Developer
- • Business Operations Analyst
- • Regional Marketing Manager
- • Software Engineer - ML/AI
- • Head of Account Management
- • Strategic Accounts - Partnerships Director
- • Strategic Accounts Sales Director
- • Accounting, Tax & Compliance Officer
- • Market Launcher - South East Asia
- • Sales Development Representative
- • Regional Sales Manager
- • Account Executive
- • Account Executive
- • Partner Manager
- • Partner Manager
- • Enterprise Account Executive
Locations
Jobs by Title
- Software Engineer Jobs
- Product Manager Jobs
- Data Scientist Jobs
- Software Engineering Manager Jobs
- Technical Program Manager Jobs
- Solution Architect Jobs
- Security Analyst Jobs
- Information Technologist Jobs
- Program Manager Jobs
- Project Manager Jobs
- Data Science Manager Jobs
- Technical Writer Jobs
- Sales Engineer Jobs
- Product Designer Jobs
- Industrial Designer Jobs
- Fashion Designer Jobs
- Product Design Manager Jobs
- UX Researcher Jobs
- Graphic Designer Jobs
- Management Consultant Jobs