Sr. Analyst/Manager, Technical Business Analyst - Commercial

About BridgeBio

BridgeBio is a biopharmaceutical company founded to discover, create, test, and deliver transformative medicines to treat patients who suffer from genetic diseases and cancers with clear genetic drivers. We bridge the gap between remarkable advancements in genetic science in academic institutions and the delivery of meaningful medicines to patients. Founded in 2015, the company has built a portfolio of 20+ drug development programs ranging from preclinical to late-stage development in multiple therapeutic areas including genetic dermatology, precision oncology, cardiology, endocrinology, neurology, pulmonology, and renal disease, with two approved drugs.

Our focus on scientific excellence and rapid execution aim to translate today’s discoveries into tomorrow’s medicines. We have U.S. offices in San Francisco, Palo Alto, and Raleigh, with small satellites in other parts of the country. We also have international offices in Montreal, Canada, and Zurich, Switzerland, and are expanding across Europe.

To learn more about our story and company culture, visit us at https://bridgebio.com

Who You Are

You are a technically proficient and motivated Technical Business Analyst who thrives in a dynamic, fast-paced environment. You have a passion for leveraging technology to drive successful Pharmaceutical/Biotech commercial product launches. You are a problem-solver with a knack for analyzing data, understanding complex commercial processes, and effectively communicating solutions to diverse teams. Your expertise will be pivotal in shaping IT solutions that align with strategic business objectives set by Commercial IT leadership.

Collaboration is at the heart of this role, as you will work closely with the Commercial and Medical Affairs teams to ensure that technical solutions meet their needs. If you’re adaptable, thrive in cross-functional settings, and are excited about impacting both Commercial and Medical initiatives, you’ll fit right in.

Reporting to the Commercial IT Business Solutions Partner, you will play a crucial role in supporting commercial launches and medical initiatives through IT solutions. You will engage with cross-functional teams, particularly within the Commercial and Medical Affairs departments, to gather requirements, develop technical specifications, and ensure that IT projects align with strategic goals. Your responsibilities will include managing projects, ensuring compliance with quality standards, and troubleshooting technical challenges.

Responsibilities

• Technical Leadership:
  • Assist the Commercial IT Business Solutions Partner in leading technical aspects for commercial and medical launch projects, focusing on Veeva Commercial applications, data integration, and cloud solutions
  • Support the design, development, and implementation of technology solutions in line with both Commercial and Medical Affairs strategies
  • Implement data integration best practices to maintain data accuracy, security, and quality across multiple departments
• Support & Operations Management:
  • Manage and resolve support tickets for Commercial and Medical Affairs IT systems, delivering effective solutions to complex technical challenges in collaboration with leadership
  • Act as a liaison between internal technical teams and third-party vendors, providing support to the Commercial and Medical Affairs teams
  • Maintain operational dashboards to monitor incident resolution and improve service delivery for both Commercial and Medical functions
• Technical Documentation:
  • Develop and maintain up-to-date technical documentation, including configurations, process flows, and test scripts, accessible to cross-functional stakeholders
  • Ensure documentation aligns with audit, compliance, and training requirements, supporting both internal teams and end-users
  • Create and update knowledge base resources to streamline support and enhance operational efficiency across departments
• Business Analysis & Stakeholder Engagement:
  • Translate complex business requirements into detailed, actionable technical specifications
  • Act as a liaison between Commercial, Medical Affairs, IT, other business units, and vendors, managing expectations and fostering productive communication
  • Facilitate workshops, training sessions, and sprint reviews to ensure team alignment, successful cross-department collaboration, and project clarity
• Project Management & Agile Methodologies:
  • Manage commercial IT projects using Agile frameworks, overseeing sprints, and ensuring on-time and within-budget delivery for both Commercial and Medical Affairs
  • Partner with product owners to define technical requirements, develop user stories, and clarify project objectives for the team
  • Track and report on project milestones, mitigate risks, and adapt to evolving project needs
• Data Analysis & Continuous Improvement:
  • Conduct data analysis to provide strategic insights, guiding business decisions and optimizing processes for both Commercial and Medical Affairs
  • Identify opportunities to enhance existing systems and processes, leading initiatives to drive operational efficiency and cross-departmental integration

No matter your role at BridgeBio, successful team members are:

• Patient Champions, who put patients first and uphold strict ethical standards
• Entrepreneurial Operators, who drive toward practical solutions and have an ownership mindset
• Truth Seekers, who are detailed, rational, and humble problem solvers
• Individuals Who Inspire Excellence in themselves and those around them
• High-quality executors, who execute against goals and milestones with quality, precision, and speed

Education, Experience & Skills Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field
• 5+ years of experience as a Technical Business Analyst, ideally in pharmaceutical or biotech environments
• Expertise with Commercial & Medical Affairs systems and applications including Veeva CRM, Veeva Vault, Grant Management, data warehouse, and other cloud platforms
• Hands-on experience with Agile project management, backlog management, and sprint planning
• Excellent analytical skills with the ability to translate business needs into technical solutions
• Preferred Skills:
  • Experience with data visualization tools (e.g., Power BI) and SQL for data analysis
  • Relevant certifications (e.g., Certified Scrum Master, Veeva Commercial Cloud)
  • Proficiency with Salesforce or equivalent CRM systems in the pharma sector
  • Familiarity with GxP environments and SOX compliance standards

What We Offer

• Patient Days, where we are fortunate to hear directly from individuals living with the conditions we are seeking to impact throughout the year and learn how we can improve our efforts
• A culture inspired by our values: put patients first, think independently, be radically transparent, every minute counts, and let the science speak
• An unyielding commitment to always putting patients first. Learn more about how we do this here
• A de-centralized model that enables our program teams to focus on advancing science and helping patients. Our affiliate structure is designed to eliminate bureaucracy and put decision-making power in the hands of those closest to the science
• A place where you own the vision – both for your program and your own career path
• A collaborative, fast-paced, data-driven environment where we inspire ourselves and each other to always perform at the top of our game
• Access to learning and development resources to help you get in the best professional shape of your life
• Robust and market-competitive compensation & benefits package (Base, Performance Bonus, Equity, health, welfare & retirement programs)
• Flexible PTO
• Rapid career advancement for strong performers
• Potential ability to work on multiple BridgeBio Pharma programs across multiple therapeutic areas over time 
• Partnerships with leading institutions
• Commitment to Diversity, Equity & Inclusion