Associate, Talent Success

About Axiom: 

Axiom is where legal teams go to find the right talent for everything from everyday in-house tasks to complex outside counsel work. Too many legal departments are stuck having to choose between paying the high fees of their law firm, hiring full-time employees they don’t need, or turning to a low-cost agency that can’t meet their quality standards. At the same time, top lawyers and legal professionals want to work on challenging legal matters, but they want more control over how, when, and where they practice. Both are forced compromises that no one should have to make. Axiom shares and meets the higher standards of its clients and legal talent, with our “work smarter, adapt faster, go further” approach – connecting growing mid-market and Fortune 500 companies with the world’s deepest bench of experienced, specialized legal talent.  

About the Role: 

Axiom is hiring for a highly motivated, thoughtful Talent Success Associate, to support Axiom’s talent experience for our ever-growing population of legal professionals in our Allied Legal Professionals service offering (“ALP”). A critical member of our wider commercial team, the Talent Success team member will guide Axiom legal talent throughout their Axiom experience, ensuring Talent skills are matched to exciting client opportunities. 

Focusing on a group of legal professionals in our United States Allied Legal Professionals space, the Talent Success Team member will always have the engagement of their cohort at front of mind. They will strategically partner cross-functionally with our Talent Acquisition and Sales team, providing advice and guidance to ensure we are hiring the right legal talent population to meet the demand from Axiom’s clients, and presenting opportunities to our legal talent to ensure they have career enhancing opportunities available to them. An opportunity to be part of an exciting and innovative team driving change within Axiom and the wider legal community. 

Our People Reflect Our Values! We are:

• Innovative: We generate new, creative, and disruptive ideas to change the status quo in their fields
• Performance Oriented: We possess an unbelievable work ethic and unwavering commitment to quality
• Cross-functionally collaborative: We bring others together, creating strong relationships across lines of difference
• Data & Fact Based: We seek to understand and learn from information and perspectives everywhere
• Customer First: We aim to delight our clients and legal talent at every opportunity

About our ALP Service Line: 

Complex Projects and Teams Solutions require Talent to support all levels of work. Axiom’s world-class paralegals, contract managers, and legal operations professionals partner with Axiom lawyers to support in-house teams, improve processes and drive cost savings. Axiom has over 800 ALPs across the globe, with experience across a wide range of practice areas that can support work in commercial contracts, litigation, intellectual property, contract management, labor & employment, and much more.  

Responsibilities: 

• In this role, you will serve as primary partner for a group of ~75 legal professionals to provide next-level Axiom client and Axiom Legal Talent You will work alongside a team of 3 other Talent Success Partners, that all support a segment of the ALP talent population.  
• Accountable for the management of that cohort of legal professionals, from hire through retire, providing a best-in-class legal talent and client experience.
• Accountable for delivery against client requests for Talent, including the identification of relevant Talent, liaising with your Talent Success ALP team, the Sales team and Client to ensure a match, and successfully closing each engagement in tandem with the Sales team.
• Manage client expectations and working with internal cross functional teams to meet desired end in mind results and ensure targets are achieved.
• Develop a deep understanding of successful Client and Talent management and continue to develop sales and talent management skill set to ensure success.
• Identify legal talent to fulfill client opportunities within their practice area, working directly with the Sales team and clients as appropriate to drive and win deals, with a direct contribution to company revenue and growth.
• Develop a deep understanding of the skills, practice areas and industry experience across the ALP space, including being an authority on the state of the legal market and the practice area.
• Interview and assess candidates, alongside our Talent Acquisition team and together agreeing on hiring decisions.
• Strategically focus on retention of our legal talent, conducting regular check-ins with legal professionals to gauge engagement levels, including those who are not currently on client engagements.
• Providing a single point of contact for our legal talent and working with them to solve issues as they arise.
• Ensure our legal talent are fully utilized by working with the talent directly and understanding their drivers and definition of a successful Axiom career.
• Keep current and proactively use information in Axiom systems at all stages of the process including managing situations when our lawyers are finishing a client engagement, enabling them to have new opportunities presented to them in advance.
• Meet key Talent Success metrics to include retention, utilization, win rates, and conversion rate targets.

Desired Experience, Skills & Abilities: 

• 2 + years of experience within a professional services firm, law firm, recruitment agency, or corporate in-house environment
• Highly persuasive verbal communication skills, strong written communication skills
• Ability to provide a high-quality experience for our talent, working with them to understand their preferences, find opportunities that are a strong experience fit
• Deep sense of urgency, pace, and drive to ensure matching of our legal talent with the right client opportunities
• The ability to effectively assess candidate skills, ability, and interests at interview against the Axiom model
• Poise, confidence, and maturity to interact with senior level, highly experienced legal professionals and/or clients, and leaders in the Sales and Talent Acquisition teams.
• Critical thinking and creative problem-solving skills
• Highly organized and able to operate in a high pressure, fast-paced environment
• Legally eligible to work in the country in which the position is located
• Legal experience or agency recruitment experience is preferred but not required.

Axiom’s total rewards philosophy is to be transparent and equitable with all job candidates. The annual base salary range for this role based in Chicago is $60,000-$68,000. You will also be eligible to participate in our Quarterly Bonus Plan which on target would be 34% of your base salary for an Associate level role in our Talent Success business unit. You can also participate in our benefits programs that include healthcare, life and disability coverage, 401K with company match, paid sick and personal time off, paid parental leave and more. Please note that the final compensation is determined by several considerations, including the quality of your experience and expertise, your ability to immediately contribute to Axiom, your potential to move up to the next level, the market you are located in, and other business considerations.

Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will attempt to provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in the application process. To request an accommodation to complete the application form, please contact us at benefits@axiomlaw.com and include “Applicant Accommodation” in the subject line.