Sales Operations Administrator

Type of Employee: Full Time, permanent

Druva enables cyber, data and operational resilience for every organization with the Data Resiliency Cloud, the industry’s first and only at scale SaaS solution. Customers can radically simplify data protection, streamline data governance, and gain data visibility and insights as they accelerate cloud adoption. Druva pioneered a SaaS-based approach to eliminate complex infrastructure and related management costs, and deliver data resilience via a single platform spanning multiple geographies and clouds.

Druva is trusted by thousands of enterprises, including 60 of Fortune 500, to make data more resilient and accelerate their journey to the cloud. Visit druva.com and follow us on LinkedIn, X and Facebook.

The Role & The Team:

The Sales Operations Administrator is responsible for providing the Druva International field sales teams with reliable and high-quality support. Reporting to the Manager, Sales Operations, the role sits within the Sales Operations team which interacts with the entire sales organization. The position is responsible for enhancing the overall operating efficiency and excellence of the sales function.

What You Will Do:

• Support all aspects of the deal flow through Druva’s systems to maximize effectiveness and reduce the administrative burden on the sales representatives
• Develop process improvements for sales support and identify opportunities for efficiency with the Sales Operations team
• Assist with sales and administrative duties for sales representatives and RVPs
• Enter, retrieve, reconcile, and verify information (e.g., opportunities) involved in the sales process
• Work with cross functional teams to support sales order processing requirements and quote support
• Collaborate with other Sales Operations admins to deliver exceptional support
• Enable sales as needed on sales processes and deal submission for better practice 

What We Are Looking For:

• Ability to function independently with a high degree of accuracy and accountability in a fast-paced environment
• 2+ years of experience in sales support
• Proficient user of Salesforce CRM (essential) and Salesforce CPQ 
• Customer-centric orientation with the ability to build relationships via email, video conferencing and phone calls
• Excellent organizational skills, adherence to deadlines, ability to prioritize and manage multiple projects at once
• Professional demeanour required with ability to interact with many people in sometimes challenging circumstances
• Exceptional attention to detail
• Align with Druva company core values, one-team mentality
• Curious and has the desire to learn new processes
• Proficient in Microsoft Office and Google tools
• Willing to be in our London office 3 days per week

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