Trading Services Specialist

Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply cutting edge research to global financial markets. Our culture is unique. Constant innovation requires fearlessness, creativity, intellectual honesty, and a relentless competitive streak. We believe in winning together and unlocking unique individual talent by incentivizing collaboration and mutual respect. At Jump, research outcomes drive more than superior risk adjusted returns. We design, develop, and deploy technologies that change our world, fund start-ups across industries, and partner with leading global research organizations and universities to solve problems. 

Jump Liquidity was created by Jump to offer enhanced access to liquidity on a disclosed and customizable basis directly to counterparties. Jump draws upon our experience as a significant contributor to the orderly trading on over 100 venues worldwide of a variety of asset classes, including fixed income, equities, futures, commodities, and currencies. Jump offers bespoke pricing solutions to suit a full spectrum of market participants from Tier 1 banks to the buyside community. Jump provides its counterparties with customized streams throughout diverse market conditions and timely pricing updates across multiple asset classes, delivered by best-in-class technology. 

As a Trading Services Specialist, you will be at the intersection of business and technology, contributing to our efforts to provide a world class trading experience for our counterparties. You will be responsible for managing the counterparty onboarding lifecycle, providing day-to-day support for our bilateral trading platforms, and leading diverse types of projects to completion. You will regularly interact with the business development team, product team, technology team, and back-office team to onboard and support counterparty trading. 

What You'll Do: 

• Own the entire counterparty onboarding life cycle including connectivity, session setup, conformance testing, and pilot trades. 
• Monitor and resolve issues in our production trading environment to ensure the experience of counterparties is consistent with expectations for a world class liquidity provider. 
• Enhance the counterparty trading experience by assisting in the optimization of liquidity provision strategies through trade data/markouts analysis. 
• Identify and implement new processes and features to improve the counterparty experience. 
• Collaborate with internal technology teams to test and deliver various system enhancements. 
• Other duties as assigned or needed. 

Skills You Need: 

• Deep understanding of the counterparty onboarding life cycle including FIX protocol, conformance testing and network routing. 
• Familiarity with trading systems, order entry and market data protocols, and ability to troubleshoot day-to-day issues that arise. 
• Product knowledge in a single asset class is required. Knowledge of CFDs is a plus. 
• Bachelor’s degree and at least 1-3 years of experience in a fast paced, counterparty-facing trading environment.  
• Exceptional verbal and written English communication skill Is required.  
• Ability to lead projects to successful completion, particularly those of a technical nature. 
• Proficiency in analyzing data from database systems like Clickhouse, MySQL, Splunk, KDB, etc. 
• Intellectually curious thinker and strong team player with the ability to work independently with minimal supervision. 
• Outstanding organization, time management, and professionalism. 
• Reliable and predictable availability   

Benefits include:

• Private Medical, Vision and Dental Insurance
• Travel Medical Insurance
• Group Pension Scheme
• Group Life Assurance and Income Protection Schemes
• Paid Parental Leave
• Parking and Commuter Benefits