Software Development Manager, Ops Tech

Are you driven by innovation and complex problem-solving? At Infrastructure Reliability Engineering, we build scalable solutions that ensure the reliability of Amazon's critical systems. Our team develops and operates tools that detect and prevent outages to maintain high availability across Amazon's global infrastructure. Join us to architect solutions that directly impact millions of customers, with the resources and support to make meaningful contributions.

The team at Amazon is responsible for building intelligent and real-time insights into service-to-service communications, network traffic, and event correlation across hundreds of Amazon’s critical fulfillment and robotics services. Our solutions support visibility into anomalous service behavior to prevent and quickly recover from incidents, ensuring high availability to keep the Customer Promise.

We are seeking talented Software Development Manager to invent the next generation of distributed tracing, network analysis, and event correlation solutions at Amazon scale. As part of this dynamic and forward-thinking team, you'll have the opportunity to lead greenfield programs while collaborating with leaders and customers across Amazon. We foster a culture that encourages personal and professional growth, empowering our team members to continually expand their skills and knowledge. If you are passionate about leading a high performance team, whose tech stack includes ML, back end, front end, and data engineering, then this role is for you!


Key job responsibilities
* Building, leading and growing diverse, inclusive and high-performing engineering product teams, including recruiting, mentoring, motivating, promoting and performance management of engineers and scientists.
* Collaborate effectively with cross-functional teams including customers, product managers, stakeholders and leaders to ensure the successful delivery of product capabilities
* Timely execution and prioritization of goals for the team and effectively mitigating risks.
* Strategic leadership to create product roadmaps, set the vision for the team and collaboratively partner with other stakeholder teams.
* Technical leadership including architecture and design discussions for science and engineering problems and technical deep dives to ensure resolution of root causes of complex issues.
* Manage the operational support of products at scale to ensure prevention and timely resolution of customer impactful problems.

About the team
If you are passionate about developing robust, highly available, scalable automated systems at tremendous scale, this is an excellent opportunity for you. Apply today to join our talented team!- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.