Senior Program Manager - Capacity Customer Experience

Microsoft is rapidly expanding its global data center (DC) footprint to meet our customers’ cloud objectives. All DCs and service offerings require efficient and reliable capacity planning to meet exponentially growing customer demand. We are an agile, exciting, and fast-evolving engineering team focused on delivering capacity solutions for our customers worldwide, and across all Microsoft cloud offerings. As we grow, we need passionate and talented individuals with business and/or engineering backgrounds, a ton of energy, and a healthy dose of humility!

We’re now seeking to hire a talented Senior Customer Experience Program Manager based in the Puget Sound, to support the Americas. This role reports to the Americas Regional Lead and will partner closely with subsidiary leadership teams (Area Vice President and LT, Business Group Leads, Technical advisers, etc.) across the United States, Canada, and Latin America. The role will help Microsoft align cross-company sales initiatives, cloud capacity expansion, revenue performance, and gross margin targets to our capacity plans. More importantly, this role will help us plan for and enable some of our most important Customer solutions through strong partnerships and cloud co-planning efforts. We’re encouraging a diverse cross-section of individuals with cloud sales, engineering/capacity planning, and program management experience to apply!

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.