Tax Manager

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.  

Overview:

We are seeking a detail-oriented and strategic Tax Manager to oversee and manage LivePerson's tax compliance, reporting, and planning functions. The ideal candidate will have a deep understanding of tax regulations and the ability to lead cross-functional efforts to ensure accurate and timely filing while identifying opportunities for tax efficiency. This role will report to the Global Controller.

You will: 

• Lead all core tax responsibilities, including income tax, sales/use tax, and related filings, ensuring compliance with applicable federal, state, and local regulations.
• Oversee statutory reporting requirements, coordinating with internal and external stakeholders to ensure timely and accurate submission of statutory accounts and tax disclosures
• Manage the preparation and review of corporate tax returns and ensure compliance across jurisdictions
• Ensure timely filing and payment of all tax obligations, including income, sales/use, property, and other indirect taxes
• Oversee quarterly and annual tax provision (ASC 740) reporting, including deferred tax calculations and financial statement disclosures
• Monitor changes in tax legislation and assess implications for the business; advise management on tax strategy and planning
• Develop and implement strategies for tax efficiency and risk mitigation
• Manage audits and inquiries from tax authorities, coordinating documentation and responses as needed.
• Supervise and mentor tax team members, providing guidance and professional development.
• Support business initiatives, including M&A activities, new product launches, and expansion into new jurisdictions, from a tax compliance and planning perspective.
• Collaborate cross-functionally with accounting, legal, finance, and operations teams to ensure consistent and accurate tax treatment of transactions.

You have:

• Bachelor’s degree in Accounting, Finance, or related field (Master’s or CPA preferred).
  
  
• Minimum of 5–7 years of progressive tax experience in public accounting or corporate tax.
  
  
• Strong knowledge of U.S. federal, state, and local tax laws, including sales/use tax and statutory reporting requirements.
  
  
• Experience with tax provision processes (ASC 740) and financial reporting under U.S. GAAP.
  
  
• Familiarity with tax software (e.g., OneSource, CCH Axcess) and ERP systems (e.g., SAP, Oracle, NetSuite).
  
  
• Strong attention to detail, analytical skills, and problem-solving capabilities.
  
  
• Excellent verbal and written communication skills.
  
  
• Experience in managing or mentoring the tax members.

Preferred Qualifications:

• CPA license or Master’s in Taxation.
  
  
• Experience managing global tax compliance and reporting across multiple jurisdictions.
  
  
• Working knowledge of international tax, transfer pricing, or indirect tax planning

Benefits: 

The salary range for this role will be between $100,000 to $130,000. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. During the phone screening, your recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:

• Health: medical, dental, and vision insurance and wellbeing resources and programs
• Time away: Public holidays and discretionary PTO package for flexible days off with manager approval
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: Access to internal professional development resources.
• Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts
• #LI-Remote

Why you’ll love working here: 

LivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information.  This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address.

LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com