Hi there! We're WebFX, a full-service digital marketing agency based in the US. We've been 9x named the Best Place To Work in Pennsylvania, and we'd love to meet you! We are a fast-growing company that has doubled in size over the past 5 years, with talented team members now based around the globe (and representing 18+ different countries!). While we are growing at a rapid rate, we are committed to growing strategically and sustainably, and that starts with growing our team of the #BestCoworkers - that’s where you come in!
We're looking for people to join our mission to provide world-class digital marketing solutions to mid-size businesses around the world. We are passionate about what we do, we’re committed to driving business growth for our clients, and we’re on the hunt for people just like you, who take pride in their work and want to be part of a company that does too.
Who We’re Looking For
WebFX is seeking a dynamic and experienced professional for the role of Director of Sales and Account Management Training. This role is designed for a passionate sales coach at heart—someone who thrives on helping others grow, has a background in instructional design and training delivery, and deeply understands how to cultivate high-performing client-facing professionals. As a function of our Internet Marketing department (which is the largest department at WebFX), this person will focus on the career development, growth and communication excellence of our Account Managers, equipping them with the sales tools, techniques, and communication skills to drive deep client relationships, identify opportunities, and deliver exceptional value. The right candidate will bring creativity, structure, and follow-through, along with a mastery of sales fundamentals to the role.
Core Responsibilities
Curriculum & Program DevelopmentBuild and continuously refine a robust career development training curriculum for Account Managers who are 1 year to many years into their career.Create engaging, role-specific learning materials that emphasize communication, consultative skills, client relationship-building, and business acumen.Incorporate diverse training methodologies including interactive workshops, role plays, micro-learning, peer reviews, and hands-on coaching.Track impact of training on client outcomes, account growth, and individual performance.
Communication & Sales FundamentalsTrain Account Managers on core communication skills—active listening, asking high-impact questions, identifying client pain points, and articulating value clearly and confidently.Provide frameworks and tools for Account Managers to adopt a strategic, consultative approach in their client relationships and expand client relationships through upselling and cross-selling.Ensure all training programs reinforce clarity, empathy, influence, and persuasion as foundational communication elements.
Coaching & FeedbackDeliver 1:1 and small group coaching with a personalized approach to each team member’s growth goals and communication style.Give frequent, high-quality feedback to reinforce strengths and address growth areas.Guide Account Managers to self-reflect and self-correct, fostering independence and confidence.
Training Delivery & FacilitationLead engaging in-person and virtual training sessions that build skills and inspire confidence.Facilitate real-world simulations and scenario-based learning tied directly to client needs and WebFX’s service offerings.Serve as a trusted, motivating presence throughout each team member’s development journey.
Cross-Team Collaboration Partner with Internet Marketing leadership and Team Leads to identify training needs, close skill gaps, and align development efforts with business goals. Collaborate with leadership to map out clear growth paths and skill benchmarks for Account Managers at various stages of their careers.Stay attuned to client trends and evolving expectations, integrating those insights into training materials.Work alongside Product and Strategy teams to ensure Account Managers remain confident in our service offerings and differentiators.
What We’re Looking For
Qualifications: - Bachelor’s Degree - open to any field of study- 3+ years of experience in sales, with a proven track record of meeting or exceeding sales targets- 3+ years of experience in training, coaching, or mentoring sales teams
Qualities:- Passionate about helping others succeed and grow professionally.- Strong problem-solving abilities and critical thinking skills.- Self-motivated with the ability to work both independently and as part of a team.- Adaptable to different learning styles and personalities within the sales team.
What You’ll Get From Us!
CompensationNegotiable, based on experience
A Place to Grow Your CareerWebFX grew 250%+ over the past 3 years, and we promote almost exclusively internally. Merit-based promotional opportunities are abundant for new FXers who meet or exceed position performance metrics.
