Strategic Solutions Engineer

About The Role & Team

As an Amplitude  Solutions Engineer, you will help lead our prospects and customers to understand the power of the Amplitude platform to transform their digital product experiences, experiment on their digital properties and retarget their customers.  You’ll have the opportunity to meet with Product and Marketing leaders, Analytics owners, Engineering teams from some of the most exciting brands on the planet. You will help drive business and technical discovery sessions, and lead winning proofs of concept and creatively position Amplitude’s value in the context of their business. You’ll be the face of Amplitude to some of the world’s most interesting and innovative businesses.

Solutions Engineers are the voice of the market internally at Amplitude.  Successful candidates must demonstrate a track record of developing and maintaining relationships with technical stakeholders both internally and externally.

It’s a rewarding job where you will have a direct influence on our revenue and growth trajectory. Successful candidates will need to demonstrate that they live the Amplitude values of humility, ownership and a growth mindset. They will also need to concretely demonstrate their technical acumen. 

 As a Solutions Engineer (SE), you will: 

• Develop deep and lasting relationships with technical stakeholders at some of Amplitude’s largest customers and prospects
• Function as subject matter expert on Amplitude’s suite of products including product analytics, experimentation and audiences 
• Couple your product expertise and competitive knowledge with your strong sales acumen to proactively and accurately identify pain and decision criteria and define the appropriate solution tied to tied to the desired business outcomes
• Own the development of custom presentations, demonstrations, and prototypes of Amplitude’s solution to articulate use-cases and value to prospective customers across all verticals to secure the technical win
• Work closely in your day to day with account executives, product managers, product development, and customer success to ensure a seamless buying experience for our potential customers
• Support trial periods with potential customers to ensure they are effectively learning and engaging with the platform
• Become an in-house expert in Amplitude’s product and stay up-to-date on product releases and new features, assist in training new SE team hires, and other Sales team members
• Document and communicate product feedback and new requirements from the field back to our product management team to help drive our roadmap
• As needed, travel to customer on-sites to deliver demos and presentations to build strong customer relationships

You'll be a great addition to the team if: 

• You are eager to raise the bar for Solutions Engineering at Amplitude
• You have a history of developing and deepening relationships with your customers
• You want to work with other high performers
• You consider yourself technical
• You have seven  or more years of software pre-sales experience
• You have a background in cloud infrastructure, product analytics, marketing analytics, data analysis, experimentation and/or have hands-on experience with SQL and BI Tools
• You have excellent written and verbal communication skills, you are comfortable with public speaking and willing to invest in personal development to help you become a trusted expert in the eyes of our future customers
• You are excited to work with high-performing, highly-collaborative, highly-communicative coworkers