Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.
The Business Prime team is looking for a Senior Product Manager to own growth initiatives for the program worldwide. Business Prime serves over 1M B2B customers and continues to grow rapidly. This role is responsible for driving onboarding and engagement of Business Prime members worldwide. This role offers candidates with a strong background in business or product management an opportunity to leverage that deep knowledge to drive impact for the program worldwide.
Key job responsibilities
- Member Onboarding: Design and optimize the end-to-end onboarding experience to ensure new members quickly realize the value of the program. Partner with product, UX, and marketing teams to tailor onboarding paths to different customer profiles and drive early engagement.
- Benefit Adoption: Own strategies that increase awareness and activation of Business Prime benefits. Analyze customer usage patterns, build scalable campaigns, and launch targeted initiatives to drive sustained adoption across key benefits.
- Member Engagement and Spend Growth: Drive long-term member value by increasing engagement frequency and depth. Identify key behaviors that correlate with higher retention and spend, and develop mechanisms to reinforce them through personalized experiences, nudges, and cross-channel campaigns.
- Engineering Requirements: Create clear engineering-ready documents, in partnership with User Experience Design, to build new user experiences. Ensure the product discovery experience is optimized for each customer’s eligibility and needs.
A day in the life
In this role, you’ll start by digging into customer data to uncover behaviors, pain points, and opportunities to grow member engagement. You’ll write strategy docs and business updates, and work cross-functionally with marketing, tech, analytics, and other business teams to launch impactful initiatives. Whether it’s prioritizing product improvements, running campaigns, or aligning with partners on a unified member story, your day balances strategy with execution. You’ll stay close to the customer while shaping long-term plans that grow the value and impact of Business Prime.
About the team
Amazon Business (www.amazon.com/business) is an online store that combines the selection, convenience and value customers have come to know and love from Amazon, with new features and unique benefits tailored to the needs of businesses. Amazon Business provides easy access to hundreds of millions of products – everything from IT and lab equipment to education and food-service supplies. Amazon Business customers also enjoy a variety of benefits, including business-only pricing and selection, a multi-seller marketplace, single- or multi-user business accounts, approval workflow, purchasing system integrations, payment solutions, tax exemptions, dedicated customer support, Business Prime and more.
Business Prime is a paid subscription service for verified business, charity or government organizations that provides the familiar Prime shopping experience end users love at home, with pricing plans and benefits that are suited for work. Business Prime now serves over a million employees in organizations throughout the world. Our customers range from government entities with tens of thousands of users to sole proprietors. - 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience as a product manager or owner
- Experience owning technology products- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
