Account Manager, Global Mile

We are looking for data-driven Account Managers to seek out new growth opportunities for Global Mile. Join and help us solve real-world problems, streamline inefficiencies, and provide logistics support for our Sellers.
This role indexes on a sales and business development background to successfully identify and convert new opportunities with a high degree of customer obsession.

Key job responsibilities
Job responsibilities

- Recruit and manage a diverse portfolio of FBA Sellers for Global Mile’s suite of logistics services to meet or exceed sales targets (Sellers launched, volume, revenue, etc.)
- Identify opportunities for account growth by having a thorough understanding of Amazon’s diversified service offerings
- Program management responsibilities geared improve and build upon the Seller experience
- Proactively consult with FBA Sellers to understand their supply chain needs through solutions-based selling
- Build relationships with multiple internal and external stakeholders through remote and face-to-face meetings
- Ownership of Account Management activities including seller education, forecasting, operational troubleshooting, etc, which may include tracking and analyzing metrics to measure Seller Experience and business performance
- Ownership of operational requirements related to onboarding new sellers to Global Mile (e.g. raising tickets internally, ad hoc tasks, etc.)

A day in the life
Account Managers will be talking with Sellers on a daily basis and developing pipeline management plans based on bold Units, onboarding and conversion goals. This role works in a high-volume, fast-paced environment with cross-functional teams, globally.

About the team

About the hiring group:

Formed in 2020, the EMEA Account Management Team within Global Mile works closely with FBA sellers providing onboarding support, operational insights, and direction for new and existing logistics products & services. Our objective over the next few years is to scale our global supply chain program for FBA Sellers and deliver a logistics experience they love. - Bachelor Degree
- Experience in customer-facing role via sales, account management or other function.




- Bachelor Degree required, ideally in a quantitative field, logistics, or business administration
- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools
- Presentation, oral and written communication skills
- Competitive and creative drive to win over customers and think outside the box
- Communication, interpersonal, and organizational skills, with the ability to connect in both online and face-to-face environments


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