National Account Executive

About the Role 

We're looking for a high-performing National Account Manager to join our Glassdoor team. This teammate will retain and grow revenue while delivering an exceptional level of customer service, with a focus on driving new business. As a National Account Manager you will be working closely with enterprise level accounts. You will be responsible for profitably managing a high volume of current accounts by proactively ensuring client satisfaction/retention and increasing revenue as well as hunting new business while working closely with National Account Manager reps at our sister company, Indeed.

What You’ll Do 

• Manage and grow a large book of business through a high-deep and wide sales approach
• This role will start having to build a book of customers by hunting prospects and leaning on Indeed to bundle clients into Glassdoor and Indeed branding products.
• Successfully communicate and work with Indeed partners to maintain client satisfaction and generate new business
• Create client value by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
• Partner with the Client Success Team to ensure clients are receiving proper program expectations and deliver impactful BPI’s to clients
• Exceed monthly/quarterly retention and growth goals
• Thrive on change while remaining highly organized, optimistic, and coachable
• Research, identify, and generate new opportunities via the phone and web

What You’ll Bring

• A commitment to add to our culture of DEI, and contribute to a passionate and collaborative GTM team 
• 5- 7+ years of New Business and Account Management experience (prior digital media and SaaS experience) with a strong track record of success
• Technically savvy and experience in Salesforce required
• Experience working within a team environment to over-deliver on desired results
• Experience with high-level (Director or above) contract negotiations and the ability to successfully navigate complex organizations
• Previously trained in consultative / value based selling
• Solid ability to handle tough conversations with clients in a professional, solution-oriented manner
• Strong belief in a proactive rather than reactive approach to handling clients
• A passion for excellent customer service

Compensation and Benefits

Base Salary Range*: 123,200 (OTE: 205,300) - 132,000 (220,000)

*Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less.

Perks for Full-Time U.S. Employees:

Generous Restricted Stock Units (RSU): 

***Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, there are additional RSU grant awards for the very top performers.

You can learn more about our compensation philosophy here and see salary ranges for all Glassdoor jobs here.

Health and Wellness: 100% employer-paid premiums for employee medical, dental, vision, life, short and long-term disability, select well-being programs, along with 80% employer-paid premiums for all dependents.* Generous paid time off programs for birthing and non-birthing parents are provided, along with paid injury/illness leave and paid family emergency leave.

*Coverage begins at the start of employment. After 48 months of continuous employment, 100% of all premiums for you and your dependents can be employer-paid!

Work/Life Balance: Open Paid Time Off policy, in addition to 15-20 paid company holidays/year

Investing in Your Future: 401(k) plan with a 50% company match up to $5,000 per year, subsidized fertility and family planning services, and discounted legal assistance services.