Amazonでは環境に配慮した新たな梱包資材の開発・導入を進めており、それを担うオペレーション技術統括本部（JCFS: Japan Customer Fulfillment Solutions）のJP Customer Packaging Experience (JP CPEX) 部門では、ビジネスを前進させ、且つお客様の購入体験の保護、サステナビリティーへの貢献を両立させるためのパッケージイノベーション（新たな梱包資材の設計・開発）を推進しており、活動強化のため、その新たなメンバーを募集しています。
Sr Package Engineerは持続的なビジネス運営（配送・資材費の低コスト化）・お客様の購入体験・環境配慮の3点を両立できる新たな梱包資材の設計・開発や既存資材のデザイン見直しを、資材サプライヤー様との折衝・共同開発や梱包資材を使用するオペレーションメンバーとのコミュニケーションを図りながらリードします。Amazonでは様々な商品形状・サイズを取扱い、多くの物流拠点で梱包資材を使用しているため、梱包資材に求められる要件は日々変化し、新たな要件が加えらる中で、既成概念にとらわれずに新たなアイディアを以て具現化するプロジェクトを対応します。
Are you passionate about driving innovation in Amazon packaging to reduce waste and combat climate change? Amazon is committed to making 100% net-zero carbon by 2040, and Amazon Japan seeks for an member to support this challenging goal with the JCFS (Japan Customer Fulfillment Solutions) team based in Tokyo. We are looking for a self-driven and strategic Quality Program Manager who can effectively work with internal and external stakeholders to drive quality assurance for packaging damage avoidance in JP Customer Packaging Experience (JP CPEX).
JP CPEX’s mission is to delight customers by advancing packaging innovations that reduce waste, cost, and carbon emissions associated with Amazon packaging. For that purpose, we deliver a wide variety of programs, ranging from Zero Packaging (shipping orders without Amazon-added packaging) and Flex Packaging (expanding the use of light paper bag) to Package Optimization (optimizing dimensions and suites of packaging based on customer order sizes) and Sustainable Material Development (adopting more sustainable materials to reduce carbon intensity). On the other hand, if a package become thinner or Zero, its protection ability would be less than previous. To keep and improve customer experience against our package is a prerequisite for realizing our cost-savings and Sustainability goals moving forward. We CPEX package Design and Development team is design new package in order to manage the balance of business, sustainability and customer experience, then deploy package innovation in field.
In CPEX, you will be responsible for designing new package or modifying current package design based on business requirement, customer feedback and sustainability mission with the corporation from package material suppliers, CPEX Manager and JCFS team members. As Sr Package Engineer, you will work with Business Planning team to clarify business requirement against package size, type and cost, and implement sustainable package design and communicate with Procurement team and Operation team for deployment in our marketplace.
We know that not everything on a project goes as planned, so you are expected to solve unexpected problems to move forward and not hesitate to ask for support from the team and leaders whenever needed. Also, your performance will be reported to JP and APAC leadership in JP CPEX’s business documents including Monthly Business Review.
Lastly, Package Design and Development team is standing on the center position for implementation of our packaging innovation which has a wide influence on Amazon E-commerce business; thus, a close collaboration with internal (FC Operations, Supply Chain, Finance, Amazon Logistics, Engineering) and external (Vendor, FBA Seller Partners, and packaging suppliers) stakeholders is critical to successful project delivery.
Key job responsibilities
• ビジネスプランニングチームと連携し、梱包資材デザインに求められる最新の要件を理解し、優先度の高い梱包施策をリーダーズへ提言し、開発・導入活動を推進します。
• 梱包資材に関わるプロジェクト計画を策定し、関係ステークホルダーと連携の上、プロジェクトの運営と成果出しを担います。
• 様々な関係部署と多岐に渡り連携・協業を図り、最も効果的でかつ持続可能な施策を選定し、運用します。また、活動実績は定量的に評価し、部内・部外の関係ステークホルダーとの共有と合意を図り、結果に拘ります。
• Japanを代表し、北米・欧州・その他の地域のステークホルダーともコミュニケーションを図り、Amazon全体の相乗的改善に寄与します。
• You will closely work with Business Planning team to clarify requirement for package design and present a program proposal to Amazon JP leadership
• You will develop a execution plan of paclage splution with incorporating and engage stakeholders and Amazon JP leadership to obtain approval for launching a project.
• You will implement a project with relevant company-wide stakeholders from Operations, Transportation, Supply Chain, Customer Service, Finance, Customer Service, and Retail/FBA teams. And you will review the project progress and provide clear and timely reporting of key performance metrics across internal and external stakeholders.
• You will report to Quality Manager of JP CPEX, JCFS, while being communication interface for packaging and technology teams in Japan, NA, EU, and Rest of World such as India.
A day in the life
Related information
・所属部門:
オペレーション技術開発・職種:
エンジニア・勤務地:
東京オフィス ・
オペレーション技術開発部門の社員インタビューはこちら・エンジニア職の社員インタビュー
オペレーション技術開発(JCFS)部門/東京オフィス勤務の社員S.U.さんサプライチェーンマネジメント(SCM)・ミドルマイル部門/東京オフィス勤務の社員Y.M.さんAmazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/disability/jp
オペレーション部門のDEIの取り組み（Japanese Only）- 5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience
- Bachelor's degree- Knowledge of AutoCAD, VBA, and SQL at the intermediate level
- Experience working with and managing third party vendors
- Experience with Six Sigma, lean manufacturing
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
