Proto is accelerating the world's transition to an open economy with products that increase access and independence for everyone. We're building hardware and software that will help decentralize and enable new and innovative use cases for bitcoin mining. We're developing our products in the open - you can read more at mining.build. Come build the future of money with us!

The Role

The Channels Product Manager will be responsible for defining and delivering the easiest, most accessible, and most trusted sales, purchasing, and full-lifecycle account management experience for commercial mining operations of all sizes. As a Channels Product Manager, you'll contribute to the strategy and longer term vision for our mining product in collaboration with cross functional partners.

In addition to the above, you will:

• Work closely with design, software, marketing, hardware operations, finance, customer support, and legal to drive the development process for purchasing and account management from concept to launch, including determining what to buy and what to build
• Collaborate with design and business colleagues to understand customer pain points, gather customer insights, and conduct competitive analyses to inform product definition
• Define requirements, clarify implementation details, and drive strategic, technical, and design tradeoff decisions with a cross-functional team
• Effectively communicate product tradeoffs, updates, and priorities to internal stakeholders including senior leadershi

You Have

• 8+ years of experience shipping products
• Demonstrated success delivering seamless customer onboarding, sales, or e-commerce web experiences (bonus if for products involving hardware)
• Consistent emphasis on and empathy for customer needs
• Bias to action – if it needs doing, you’re already working on it, and with the right level of scrappiness for the task

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.