At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone.

AlixPartners has embraced a hybrid work model to provide flexibility and support our employees’ work-life integration. Our hybrid model combines a mix of in-person at an AlixPartners office on Tuesday, Wednesday, & Thursday, and remote working options for Monday and Friday.

What you’ll do

Are you a customer service minded individual who feels a sense of accomplishment when you can solve a problem which has a successful result?  In this key role on AlixPartners’ Corporate Services team, you will directly support multiple consulting professionals. Responsibilities include coordinating deadlines, analyzing and handling sensitive information, and playing a critical role in handling a blend of assignments. Support will include making meeting arrangements, managing business and personal calendars, booking domestic and international travel, expenses, time entries, and case documents.

The Administrative Professional is a full-time role based in our Chicago, IL office. This role reports to the Office Manager – Chicago. Paid relocation is not available for this position. 

• Handle sensitive and urgent information from clients, AlixPartners personnel, and other contacts while exercising appropriate judgment when responding.
• Manage complex calendaring, book travel, process expense reports and time reporting.
• Maintain contact database and send various mailings to contacts.
• Create and edit correspondence, invoices, engagement letters, and presentation materials.
• Support internal consultants with external client event planning, travel planning, and coordination.
• Balance multiple priorities while considering risk, importance, urgency, political impacts, and other linkage. 
• Perform kitchen upkeep when needed: cleaning, maintaining kitchen supply inventory, stocking shelves, refrigerators, making coffee, and emptying/filling dishwashers daily.
• Set up conference rooms for meetings, including catering and post-meeting clean up.
• Perform back-up support for other admin professionals.
• Additional responsibilities as identified. This description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities.

What you’ll need

• High School diploma or equivalent required, college degree preferred.
• Minimum two (2) years administrative experience; experience with a professional services firm preferred.
• Exceptional written and verbal communication skills in English and the ability to interact with people at all levels.
• Excellent organizational and prioritization skills with high attention to detail and the ability to meet deadlines and respond in urgent situations.
• Exhibit sound judgment and common sense while making decisions.
• Ability to maintain composure and maintain an executive presence during high pressure situations by being resourceful, anticipating needs, prioritizing responsibilities, and proactively managing schedules.
• Ability to be discreet and handle confidential, sensitive information.
• Self-starter with a proactive approach to providing exceptional customer service possessing professional interpersonal skills with internal and external customers at all levels.
• Proficiency with Microsoft Word, Outlook, Excel, and PowerPoint with capability to quickly learn and apply new technology.
• Willingness to work outside of normal U.S. business hours, and as unique projects/needs arise.
• Must have ability to start work at 8:30 AM and the ability to work full time, with the flexibility to work overtime as needed, in an office and remote environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday.
• Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners’ Code of Conduct and foster an inclusive environment with people at all levels of an organization.
• Must be currently authorized to work in the United States. No VISAs available for this position.
• Ability to lift a minimum of 15 pounds.

MUST BE CURRENTLY AUTHORIZED TO WORK IN THE UNITED STATES. NO VISA OR IMMIGRATION SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. (e.g., H-1B, STEM OPT, TN, etc.)

The firm offers a comprehensive benefits program including health, vision, dental, disability, 401K, tuition reimbursement, identity theft protection, and mental wellness support. Employees will also receive a generous paid leave policy including vacation/personal time starting at 5.67 hours per pay period, sick time up to 80 hours annually, parental leave, and twelve holidays.  

AlixPartners is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. AlixPartners is a proud Silver award-winning Veteran Friendly Employer.

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