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Veeva Systems

Director - Services Operations - Europe

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France - Paris

2d ago
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Job Description

Remote
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva is seeking a talented individual to join our Services team and help drive our high-performing and fast-growing Professional Services business in Europe. Reporting to the Vice President of Global Services Operations, you will lead Europe Services Operations, partnering with services executives globally on operational and strategic initiatives.
 
Services is a critical function at Veeva, working closely with Product and Sales towards customer success. Our Services business generated about 20% of Veeva’s revenue in our last fiscal year and we are growing rapidly. We are building a company that will scale to reach the goal of $6B in revenue by 2030.
 
To succeed, you will need an excellent understanding of data, systems, and processes, specifically in the Professional Services area. Experience with Customer Success, Training, and Support functions is a big plus.
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