Senior Product Designer

Job title: Senior Product Designer

Location: Hyderabad, India / Remote, Anywhere in India

Celigo is a modern integration and automation platform (iPaaS) on a mission to simplify how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and pre-built integrations tailored to resolve the biggest integration challenges, making Celigo incomparably easier to maintain.

We're seeking a Senior Product Designer  who is proactive and unafraid to own and advocate for an iterative, design process, always driving towards finding simple, easy-to-use, intuitive and elegant solutions for complex design problems. 

You’ll help to define the overall user experience end-to-end from conducting discovery user research into the problem space through to designing the micro interactions that bring our product UIs to life. 

This role will report into the Manager of Product Design.

Key Responsibilities:

Create design assets including, but not limited to, user journey flows, wireframes, visual designs, service blueprints, prototypes and hi-fidelity detailed specs that capture and convey behaviors and design implementation details.

Consume user research data (from usability studies, surveys, interviews, etc.) and usage metrics to inform design decisions.

Expert in conducting and synthesizing user research: Skilled in a range of qualitative and quantitative research methods, including user interviews, surveys, usability testing, and analytics, to inform design decisions and drive user-centered solutions. Proficient in translating research insights into actionable design strategies that enhance user experiences.

Undertake user research activities (with or without the support of a dedicated researcher) ensuring a thoughtful approach to validating product ideas, hypotheses, and concepts with users early and often.

Act as a champion and advocate for good user experience, sharing best practices and demonstrating curiosity about customer needs and behaviors.

Work closely with product managers, engineers, technical writers/content strategists and other designers iteratively to design, refine, and validate your design solutions.

Demonstrate a proven approach to discovering and mapping user needs, experiences and customer user  journeys.

Maintain an extremely high bar for usability, accessibility (WCAG),  beauty, quality, and consistency through applying best practice design UCD principles.  

Engage in collaboration with your peers whether that’s in design feedback sessions or in ensuring that you’re all in alignment on larger product goals and initiatives. Productively challenge your peers to do the same.

Advocate for user-centered design by prioritizing user research and data-driven insights over subjective feedback, ensuring that design decisions are rooted in user needs and behaviors.

Be a big picture thinker – connect the dots as part of a larger system.

Sweat the small stuff – understand that the little details are what make people love a product. 

Be a team player  – humble, hardworking, egoless and willing to roll up your sleeves and do whatever it takes to help others be successful.

Informally provide other Designers on the team with inspiration, mentorship, coaching, feedback.

Contribute to and positively shape the design team’s culture through collaboration, feedback, and process iteration.

Wear many hats - whether it’s undertaking Design Research activities with customers, defining micro interactions or crafting UI components.

Qualifications:

5-8 years of experience designing delightful user experiences and a portfolio showing your processes and deliverables. We are interested in learning how you approach problems and think through them. 

A proven ability to clarify, present, justify and defend your design decisions to stakeholders.

Experience contributing to and consuming component-based design systems.

Expertise in Figma/FigJam and other relevant UX design, research and rapid prototyping related software tools.

Strong attention to detail and problem-solving skills as well as excellent oral and written presentation skills.

Significant experience working on complex,  B2B applications or SaaS products in an environment where agile, iterative design and delivery are the norm.

Demonstrated experience designing responsive design patterns and design systems that employ best practice UX and Design.

A strong focus on usability and efficiency with a drive to simplify complex problems.

Strong information design experience with a solid foundation in UX design heuristics and a user centered approach to designing software for people.

A natural ability to build strong relationships -- with your team, your manager as well as with various cross functional team members.

Ability to thrive in an ego-free, collaborative, and cross-functional team environment.

A confident design leader, an excellent communicator and cross-organizational team player that can thrive in a dynamic sometimes ambiguous working environment.

You are excited and intent on raising the bar with smart, delightful solutions that solve real customer problems and align with wider company goals and priorities. 

You seek and offer candid and constructive feedback, and lean into challenges with curiosity, humility, and a willingness to understand. 

You possess a deep sense of accountability, fostering a high degree of responsibility within your product team and the wider Design team.

Preferred Qualifications

Bachelor's/University degree, Master's degree in HCI or design related field, with an emphasis on user experience, interaction design, or visual design a plus. 

Experience with motion design, HTML, CSS, JS and other front-end technologies, is a plus.

Strong understanding of how artificial intelligence (AI) and machine learning (ML) can inform design decisions, improve interactions as well as  enhance and personalize experiences.

Why Celigo?

• Celigo is a Visionary in the 2024 Gartner Magic Quadrant for iPaaS, a 2024 Gartner Customer Choice for iPaaS, a G2 iPaaS Leader, and a recognized leader in AI.
• Remote-first culture
• Competitive compensation 
• High-growth, collaborative, and inclusive work environment
• Starting with your first year, we offer 3-weeks of vacation, wellness days, and holidays to recharge and spend time with family and friends
• Generous benefits package
• Monthly tech stipend
• Recognition opportunities

Diversity, Equity, Inclusion, and Accessibility

As a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative. Our TAS initiative is a volunteer committee open to all Celigans, with strong representation from underrepresented voices within our company. We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are. Learn more about Taking a Stand.

Celigo is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age (40 and over), disability (physical or mental), sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, condition (associated with cancer, a history of cancer, or genetic characteristics) military and veteran status, or any other characteristic protected by applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Employees and applicants are also protected against retaliation. Consistent with federal and applicable state laws, acts of retaliation against an employee or applicant who engages in protected activity, such as reporting discrimination or harassment or participating in the EEO process, whistleblowing, or the exercise of any appeal or grievance right provided by law will not be tolerated by Celigo.