Zensurance
Team Lead - Process (Hybrid)
🌎
Toronto, ON
1 month ago
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Job Description
Hybrid
We are hiring a Team Lead to join our growing Technical Service and Buy Online Team! This is an excellent opportunity for an individual who thrives in process implementation and improvement, coaching and mentoring a team of TSRs and Commercial brokers striving to provide a first-class customer experience for our clients.
Reporting to the Practice Leader of Claims & Compliance, in this role, you will be required to mentor and coach a team of TSRs and Commercial brokers in addition to monitoring and improving best practices and process improvement for our clients. Process improvement, coaching and mentoring are key to driving success in this role.
This position is a hybrid position requiring 3 to 4 days per week in our office.
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