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Outreach

Services Architect (Professional Services Sales)

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Atlanta, GA

1 month ago
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Job Description

Remote
Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market.

The Role:
As a Services Architect at Outreach, you'll collaborate with RVPs, GTM leaders, Sales Directors, and Customer Success teams to drive value-based services sales and customer outcomes. You'll pitch, scope, and propose our Professional Services (PS) offerings to our customers that outline a vision of what they should come to expect during their implementation and future management of Outreach post-purchase. This includes conducting product presentations, aligning business requirements with Outreach’s services, and creating tailored proposals that showcase our program/project management, consulting, technical, and training expertise. This role is a services advocate; understanding how our approach to implementation is a differentiator and how it compliments the overarching customer journey. This is a quota-carrying role.

Location: US Remote (Preferred: EST locations; supporting Central US to EMEA regions)

Your Daily Adventures Will Include:
As an Outreach Services Architect, you are responsible for acting as an overlay function that partners alongside our Account Executives. You will pitch, propose and consult related Business Partners including prospective customers on how to utilize Outreach Professional Services to ensure that the Outreach platform is configured and deployed to the needs of their organization: 

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