Job Description
$185,000 - $240,000
Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market.
About the Team/Role
The Queueing and Storage Systems (QSS) team is responsible for the platform of our databases (MySQL, PostgreSQL, DynamoDB, Redis/Valkey, and more) and queues (Kafka, RabbitMQ). The team also provides software frameworks for engineering teams to produce and consume data from all databases and services. The QSS team enables other engineering teams to build software rapidly, providing heavy lifting of managing databases and queue infrastructure.
The QSS team develops tooling and systems to automate provisioning, deployment, management, and interactions with the databases and queues used by our application teams. The team serves as subject matter experts in scaling databases and queues, and helps engineering teams deliver software following best practices and making best use of our internal data distribution systems. The team helps identify problems like hot spots, uneven load distribution, and general performance. The team also provides support for incident response for databases, queues, caching, and change data capture systems.
The QSS team builds software in support of the multi-tenant platform that is fully automated such as tenant management, sharding, change data capture, replication, denormalization, and aggregation. The software provided by the QSS allows Outreach engineering teams to focus on all the business logic around managing and querying data.
