Staff Technical Program Manager - AI Programs

Discord is where thousands of communities come together to connect, share, and build meaningful experiences. We’re on a mission to create space for everyone to find belonging, and now we’re looking for a Staff Technical Program Manager (TPM) to help us leverage AI technologies to make our platform and teams even more efficient and innovative.

As a Staff Technical Program Manager for AI Programs, you will play a pivotal role in driving AI adoption and innovation across Discord. Working cross-functionally with teams across the company, you’ll identify opportunities for AI to enhance efficiency and scalability while advocating for its use in both technical and non-technical projects. Your expertise in AI tools and program management will empower Discord to unlock the full potential of these transformative technologies.

What You'll Be Doing

• Identify Opportunities for AI Adoption: Analyze workflows across EPAD and other teams to uncover opportunities where AI solutions can increase efficiency, scalability, or innovation.
• Advocate for AI Usage: Be a strong advocate for AI usage, developing compelling narratives, training material, and owning initiatives that encourage adoption across technical and non-technical projects.
• Partner and Innovate: Collaborate closely with engineering teams and use your expertise to develop and deliver impactful internal AI solutions tailored to specific business needs.
• Drive Programs: Design, develop, and lead organization-wide AI programs, ensuring they are impactful, well-structured, and scalable.
• Vendor Management: Serve as the primary point of contact for AI vendors including: evaluating offers, managing negotiations, and handling vendor relationships.

What you should have

• AI Mastery: Extensive hands-on experience leveraging and implementing AI technologies to transform workflows and drive innovation, with demonstrated ability to architect solutions that go beyond basic prompt engineering.
• Technical Expertise: Proven experience partnering with engineering teams building and deploying internal tools using a variety of AI technologies.
• Advocacy Skills: Passion for AI and the ability to articulate its value to both technical and non-technical audiences, fostering adoption across diverse teams.
• Program Management Excellence: Demonstrated ability to develop and execute large-scale programs across organizations or companies, with a focus on measurable outcomes.
• Cross-Functional Collaboration: Experience collaborating across engineering, product, and other functions to deliver results.
• Problem-Solving Orientation: A proactive, solutions-focused mindset with a track record of driving innovative outcomes in ambiguous or complex situations.
• Nice-to-Have: Experience with platforms like Discord or other large-scale community-driven applications

Why You’ll Love Working Here:

• A chance to shape how AI transforms Discord’s operations and community impact.
• A dynamic and collaborative work environment that values curiosity, creativity, and empowerment.
• Competitive compensation, robust benefits, and a flexible work-life balance.

#LI-Remote

The US base salary range for this full-time position is $205,000 to $225,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.