We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
The CoE Tiger Team is a dedicated group of trusted advisors responsible for driving the technical execution of solutions that help Value Engineers and customers achieve their strategic goals and realize significant value using the Celonis Platform. This team works hand-in-hand with Value Engineers to ensure that solutions align with the client’s objectives throughout the entire value journey—landing, expanding, adopting, and renewing.
Their responsibilities include translating customer business goals into scalable, secure technical solutions; developing reusable technical assets and thought leadership to support the broader consulting teams; and guiding the design, performance optimization, and security of projects. The team collaborates across departments, engages with multiple senior stakeholders, and plays a pivotal role in ensuring the successful adoption and long-term impact of the Celonis platform. By leading mission-critical, high-impact projects, the team fosters a culture of innovation, creativity, and collaboration that delivers value-driven results and solidifies long-term customer partnerships.
We are seeking a highly skilled and adaptable Tiger Team Member with a passion for solution design to support our value engineers in driving data-driven business transformations. In this role, you will collaborate closely with the Value Engineering, Sales, and Product Management teams to craft tailored architectures for prospects and customers, ensuring that our solutions meet their performance, data security, and business objectives.
Your primary focus will be to provide technical expertise that enhances the ability of value engineers to deliver impactful solutions. By addressing technical blockers and aligning system integrations with the customer’s strategic goals, you will accelerate the adoption of our platform and support the end-to-end value journey for customers. Working with both new prospects and existing customers, you’ll enable our value engineers to unlock measurable business impact across various industries.
Collaborating with value engineers to ensure solutions align with client objectives and support the entire value journey
Work closely with value engineers to understand client business goals and translate these into technical solutions that align with their strategic vision. By ensuring that architectural designs and integration strategies fully support the client’s needs, you help maximize the impact of value engineers’ efforts, driving customer satisfaction and long-term platform success.
Developing reusable technical assets, position papers, and thought leadership materials that enable consulting teams and accelerate platform adoption
Create and maintain a library of reusable assets, including architecture templates, integration frameworks, and position papers that can be leveraged by consulting teams. These assets help streamline project execution, ensuring consistency and quality in implementations, while also promoting the technical advantages of the platform through thought leadership.
Providing guidance on technical design, performance optimization, and security in both pre-sales and post-sales environments
Serve as the technical authority throughout the customer lifecycle, from pre-sales discussions to post-sales deployment. You will advise on architectural best practices, security standards, and performance improvements, helping to ensure that the solutions delivered are robust, scalable, and secure. Your guidance is essential in addressing technical challenges that arise and in optimizing solutions to meet client expectations.
Driving mission-critical, high-impact projects with creativity and resilience, while fostering collaboration across teams
Take the lead on high-stakes projects that demand innovative, fast-paced solutions. Your ability to approach problems with flexibility and creativity, while fostering a collaborative environment among cross-functional teams, will ensure that projects are delivered on time and with high quality. By promoting communication and teamwork, you help break down silos and drive successful outcomes that create lasting value for clients.
Being part of a technical support team for value engineers requires a blend of technical knowledge, problem-solving abilities, and interpersonal skills.
1. Technical Knowledge
2. Problem-Solving Skills
3. Communication and Collaboration
4. Project Management Skills
5. Customer Service and Support Skills
6. Continuous Learning
7. Attention to Detail
What Celonis Can Offer You:
About Us:
Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Equal Opportunity at Celonis:
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
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