Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce.
Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.
The Head of GTM Finance at Shippo will play a key role in shaping the company’s growth strategy by driving financial planning, forecasting, and strategic analysis across go-to-market functions. This individual will collaborate closely with Sales, Marketing, Carrier Partnerships, and Customer Success teams, providing data-driven insights to optimize resource allocation, assess ROI on marketing and sales initiatives, and support efficient budget management. By monitoring and influencing key metrics like CAC, LTV, and payback periods, this role will help enhance profitability and support decision-making that fuels Shippo's expansion. This role will also work directly with senior leadership to present findings and influence the broader strategic direction of the business. Ultimately, their contributions will ensure alignment between GTM investments and company-wide financial goals, enabling Shippo to scale with strong financial discipline.
Shipping & handling responsibilities:
Lead GTM Financial Planning and Analysis: Oversee budgeting, forecasting, and long-term planning processes for the GTM team, ensuring alignment with corporate objectives and financial targets.
Strategic Partnership with Sales and Marketing: Collaborate with GTM leaders to drive financial strategy, analyze ROI on marketing and sales initiatives, and optimize allocation of resources across channels and campaigns.
Develop ROI Models and Support Decision-Making: Build financial models to assess and drive strategic investment decisions across marketing, sales, carrier partnerships, and customer retention programs.
Guide Cross-functional Projects: Participate in cross-functional initiatives such as product launch assessments, carrier integrations, campaign evaluations, and efficiency tracking to support GTM objectives.
Develop and Present Key Financial Metrics: Fine tune, monitor, influence, and present KPIs like CAC, LTV, and payback periods. Provide actionable insights on financial and operational performance to senior leadership.
Support Pricing and Sales Strategy: Partner with sales and product teams to develop and refine pricing strategies, analyze sales performance, and optimize customer acquisition costs.
Conduct Financial Analysis and Reporting: Generate monthly and quarterly financial reports, including revenue, operational KPIs, and variance analysis for GTM teams, and present findings to senior leadership.
Drive Process Improvement Initiatives: Identify opportunities to streamline financial processes, enhance accuracy, and improve forecasting and reporting scalability.