Account Executive, SMB

If you're into online shopping (who isn't these days?), chances are you've crossed paths with Yotpo. We're all about eCommerce retention—helping brands of every size turn one-time shoppers into lifelong customers. 

Think loyalty programs, SMS and email marketing, and reviews—it's what we do best. Plus, we've got more tricks up our sleeve.

With teams spread across the globe—from the US and Canada to the UK, Israel, Bulgaria, and Australia—we're growing fast. Our main mission? Delivering cutting-edge technology that sets new standards in the industry.

Sounds exciting? Then read on, because we’re looking for curious professional talents to be a part of building the future of the e-commerce industry.

Yotpo’s Account Executive position is a role integral to our continued growth strategy within the US market and globally. We are looking for results-driven Account Executives who have an existing knowledge of SaaS, digital marketing and direct B2B sales, with an emphasis on new business acquisition. You will be introducing our platform to new prospect accounts, spanning a broad cross-section of industry verticals to join our client base that has already surpassed 150,000 clients.

In this role, you’ll work with cross-functional departments, such as marketing, partners, solutions engineers and other product specialists across teams, resourceful in sharing learnings with the broader team. You are a strategic thinker who can understand broader business goals and offer solutions to optimize long-term success over short-term gains. While you are competitive with yourself, your ultimate goal is winning as a group. You can navigate through ambiguity and adapt nimbly to evolving business needs.

As an SMB Account executive, you will:

• Drive the full sales cycle to attain new business, continuously seeking creative strategies to reach your audience
• Be expected to run 1-3 Discovery/Demo Calls per day for prospective customers
• Consistently leverage SFDC and other creative ways to outbound net new business
• Consistently achieve or exceed monthly and quarterly sales goals alongside your team
• Dissect and qualify prospects’ business goals to determine how Yotpo can be a strategic investment for their business growth
• Be an expert at uncovering business challenges using our sales methodology, MEDDPICC

About you:

• You were successfully promoted from a SDR/BDR to an Account Executive
• You were a successful account executive for 6+ months
• You have strong business acumen including knowledge of e-commerce, online marketing and/or retention marketing
• You own your results and figure out a way to win
• You don’t take feedback personally, but use it as fuel to grow and improve each day
• You ask multiple questions and actively listen to uncover business pain points before delivering a solution
• High emotional intelligence and interpersonal skills, a customer-centric and consultative approach to working
• The ability to identify and address the needs of prospective clients
• You’re motivated to reach goals and achieve key deliverables and want to foster this attitude in your team
• Someone who embraces our team principles “Learning, Own It, Feedback, Trust, Don’t Assume (LOFT’D)” in everything they do
• Have experience using SFDC Reports, Salesloft, Gong, Sales Navigator

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo Canada:

• Company sponsored RRSP matching.
• 100% coverage of additional benefits programme.
• Equity in options.
• Individualized career development, rewards and recognition.
• Wellness and philanthropic programming and events.
• We are working in a hybrid capacity, spending 3 days per week in our Toronto office.
• Learn more about our Recruiting Process.

Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists in both NYC and Austin over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups and partnerships.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color,  gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer,  a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

#LI-Hybrid