As a Digital Customer Success Manager, you will support our clients in their digital training strategy through the 360Learning platform. Your main goals will be to :
- ensure the business impact of our solution in accordance with the objectives set with the clients
- ensure the renewal of your client portfolio
- create and develop processes to handle a one-to-many approach
- create and develop reporting and communication processes
Your role plays a key part in the customer success team, you are responsible for the development of the relationship with your clients!