Our Implementation team plays a key role in onboarding seamlessly new customers: they are working cross department (Sales, Product and Customer Success) to understand and document client use cases and requirements and then translate them into set up and configuration of the 360Learning platform.
You will follow your customers' portfolio along their contract to increase product adoption, as well as to deliver solutions complementary to the Product.
Those large and strategic accounts have already deployed their platform and have an advanced knowledge of it. They will need your expertise to facilitate new integrations (flat files, APIβs) and 3rd party apps, re-structuration of the platform, audits of the solution and provide advanced advices/assistance in order to get the best of our product.