Partner Manager

Team

The Partner Management team at TripleLift supports buy-side clients by partnering directly with traders to assist them when activating TripleLift’s suite of products. Partner Managers navigate partnerships with agencies, brands and internal stakeholders to provide a seamless customer experience and ensure campaigns drive synergy for all participants. The Partner Management team sits within the Global Customer Success organization among the Revenue Team and works alongside campaign management and demand sales to drive results for TripleLift’s buyers.

The Role

TripleLift is seeking a Partner Manager to join our growing team. The successful candidate will have a strong understanding of the programmatic landscape and will be well connected with DSPs, Agencies, and Brands. As a Partner Manager, you will work on our largest, most strategic brand and holding company business. You will be well versed in all aspects of the TripleLift product suite and be able to build strategy and then effectively execute against them. You know how to think through a brand’s business needs and develop creative solutions. You love learning new technology and teaching it to others. You’re a jack-of- all-trades – you’re comfortable with campaign troubleshooting as you are with taking a client out for dinner. The ideal candidate is passionate about driving the best client experience and thrives in a fast-paced startup environment.

Responsibilities

• Work with the Director of Partner Management to define, achieve and exceed quarterly revenue and operational key results;
• Manage and grow a roster of key accounts, while cultivating client relationships with key decision makers;
• Work closely with our sales team to rapidly onboard new customers as well as identify ways to grow current accounts;
• Become an expert on the use and best practices of TripleLift. Provide consultative services and offer recommendations and insights to clients on how to improve campaigns;
• Partner cross-functionally with Campaign Management to provide materials for RFPs, inventory forecasting, and ad-hoc client requests 
• Provide continual training and product updates to clients as new features are added;
• Work with Product Management to help define features and drive enhancements to the TripleLift offering;
• Establish robust relationships with the decision makers, influencers and key members of ad ops/trading teams to continually understand business needs and provide intelligent solutions.

Desired Skills and Attributes

• Experience managing CPA, CPC, and CPM marketing campaigns;
• Outstanding troubleshooting, analytical, and problem-solving abilities;
• Strong oral and written communication skills; ability to present effectively across multiple levels in an organization including C-level audiences, Sales, Product and technical teams both externally & internally;
• Advanced experience in Excel and MS Office, including pivot tables and manipulation of large data sets.
• Expertise in working with RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimisation platforms is a plus;
• Proven track record of growing accounts by forming a strong relationship with clients;
• Effective time management skills – ability to prioritize and meet deadlines;
• Ability to work individually and collaboratively to drive business forward;
• Strives for continued learning opportunities to build upon craft;
• Excellent organizational skills and attention to detail;
• Proven academic and/or professional achievement.
• Must speak fluent French and English - German is a plus

Education Requirement

A Bachelor’s degree in advertising, communications, marketing, or a related discipline is preferred, though candidates with relevant experience who hold other degrees will be considered.

Experience Requirement

2-4 years of online advertising experience required; 1+ years of client-facing experience.

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