Senior Director, Finance

SUPERHUMAN 👉

We exist so that professionals end each day feeling happier, more productive, and closer to achieving their potential.

Today we are…

• The fastest email experience in the world
• Loved and adored: see what our customers say
• Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE 💜

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT 🚀

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE 🌟

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

ROLE

Build and scale world-class finance and operations to drive efficient growth through operational excellence, capital efficiency, and strategic investments.

KEY OUTCOMES

Outcome #1: Maximize ROI through efficient resource allocation and scalable growth strategies

• Keep the burn multiple < 1 by prioritizing high-ROI investments that drive growth and sustainability.
• Implement ROI-driven frameworks to evaluate and prioritize investments in alignment with company goals.
• Partner with Marketing and Sales leadership to optimize the SaaS Magic Number, ensuring cost-efficient revenue generation.
• Develop dynamic forecasting and scenario-planning models with Analytics to guide strategic decision-making.

Outcome #2: Build scalable, accurate, and compliant accounting operations

• Automate quote-to-cash processes to improve efficiency and prepare for growth.
• Maintain accurate revenue recognition as revenue streams diversify, ensuring compliance and scalability.
• Proactively integrate GAAP-compliant, audit-ready best practices into operations.

Outcome #3: Drive Corporate Development and maximize Board ROI

• Deliver clear, compelling board and investor communications tied to operational progress and strategic vision.
• Identify and execute high-impact M&A opportunities and strategic partnerships aligned with long-term growth.
• Develop forward-looking board materials that demonstrate progress and inspire confidence.
• Build an investor relations framework that aligns communication with growth milestones and strategy.

Outcome #4: Build scalable, future-ready operational systems

• Implement enterprise-grade IT and security systems that balance growth with risk management.
• Establish flexible legal and compliance frameworks to support global expansion and regulatory changes.
• Optimize vendor relationships to drive cost savings and maintain service quality.
• Automate and innovate operational processes to eliminate inefficiencies and increase agility.

Outcome #5: Build and lead high-performing, growth-aligned teams

• Attract, develop, and retain diverse, top-tier talent across Finance, Accounting, Legal, and IT.
• Foster a high-performance, collaborative team culture that aligns with company values and drives innovation.
• Empower decision-making and accountability by building leadership capacity within the team.
• Lead with coaching, prioritization, and clear communication, embodying Superhuman’s core values.
• Build the infrastructure and capabilities needed to support sustainable organizational growth.

TEAM 🤲

This role reports directly to our Head of Operations while leading and managing our Finance, Legal, and Compliance teams.

COMPETENCIES

Our ideal candidate likely has:

• 10+ years of Finance + operations experience with 4+ years in leadership
• Track record managing SaaS metrics and capital efficiency
• History of managing accounting teams and controls
• M&A experience

Success Driver Competencies

• Strategic Mindset: Connects operational decisions to long-term business strategy while balancing efficiency and growth through data-driven planning
• People Leadership: Builds and develops high-performing teams by setting clear expectations, coaching for growth, and creating a culture of ownership
• Accounting Leadership: Builds scalable accounting operations with strong controls and efficiency through systematic design
• Systems Design: Creates integrated financial systems that streamline quote-to-cash processes and enable scale
• Operational Excellence: Develops efficient processes that reduce friction and enable rapid growth with strong controls
• Business Partnership: Influences outcomes through strategic counsel, financial insights, and operational enablement
• Communication: Translates complex operational concepts into clear, actionable insights for all stakeholders

And is excited to learn and uphold our core values and operating principles:

• Create Delight: Creates moments of joy and fulfillment for customers and employees by building intentional experiences that deliver pleasant surprises.
• Deliver Remarkable Quality: Approaches everything with exceptional quality and simplicity, setting new standards that compel others to share our work.
• Embrace the Extraordinary: Forms bold visions that push limits and defy status quo, using ambitious goals to drive rapid learning and ultimate success.
• Bias for Action: Takes rapid, calculated steps forward in the face of uncertainty to catalyze progress and growth through fast iteration and decisive movement.
• Start-to-Finish Ownership: Takes full responsibility for success by understanding problems holistically, finding solutions proactively, and driving outcomes completely.
• Customer Zeal: Deeply listens to and understands customer needs, developing empathy through both quantitative data and qualitative stories.
• Care Deeply, Challenge Directly: Builds trust through genuine care while having the courage to engage in hard conversations and open debate.

SALARY INFO 💸

The Senior Director, Finance role may span a range of experience and expertise. During our interview process, we will review your background and local market data and use a mix of qualitative assessments to determine where you fall in our range. We will discuss compensation early and be transparent throughout the process about which level we think is the best match for you in our organization.

Our starting salaries for this role range from $200,000 to $250,000. The salary range does not reflect total compensation, which includes base salary, bonus, benefits, and company stock options.

BENEFITS 🎁

• Medical, dental, and vision insurance: 100% coverage for you and 75% for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.
• Flexible Time Off and 13 additional company holidays, plus Care Days, Flexible Holidays, and a company-wide Winter Break.
• Generous parental, caregiver, healthcare, and compassionate leave policies.
• $3,000 per year towards your professional development.
• Free access to Calm and Aaptiv.
• Allyship education program to help build your best self.
• Custom MacBook Pro.
• $1,000 budget for workstation setup.
• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity.  We are an equal opportunity employer: we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.