Are you passionate about working with customers on their most forward-looking AI initiatives? We are seeking someone interested in informing the development of AI products and experiences through design research.

The Industry Solutions Team is a global organization that works directly with customers looking to leverage the latest technologies to address their toughest challenges. We are lucky enough to research, design & develop with customers to collaboratively innovate solutions tailored to their business needs. In the process, we help shape the future of our own platforms by partnering with our product groups to improve Microsoft product experiences. Our diverse skillsets and curious natures help us foster innovation with our customers and with each other.

We are looking for a Senior Product Design Researcher, AI with strong human factors and design research skills to join our expanding team. In this role, you will explore, inform and influence the solutions we build with our customers, ensuring products and solutions that are human-first in their support of business outcomes. Working with with colleagues and customers, you inspire novel experiences that can be lit up with technology.

The ideal candidate knows how to bring the relevant design research approaches into projects and drive the development of appealing, relevant and responsible products or systems. Our work on projects is often varied and ambiguous, so you will need to work creatively and flexibly within constraints.

As well as customer teams, you will also be working directly and closely with Microsoft Data Scientists, Program Managers and Engineers. Our focus is on projects where data science is a significant part of the solution so you should feel comfortable in this space.