Join the brand that's revolutionising sports entertainment!Shape world-class customer service while working among a team of social media enthusiasts. 

 

 

DAZNislooking for a Social Media Agent to deliver world-class customer support to Global DAZN sports fans across social media and digital channels. DAZN is a revolutionary live and on-demand sports streaming service which puts fans first and Customer Services is at the forefront of this ethos. 

 

You will be responsible for delivering a top-class experience to our Online Fans, helping them via our social media support channels. You will be the voice of DAZN as a brand on socials. 

 

You will work closely with Content, PR, Product, CRM and Customer Service teams providing feedback to develop and improve processes, identify customer needs and help our passionate community. 

 

Other day-to-day tasks include real-time events coverage, community management, social sentiment analysis, managing and reviewing escalations and VIP support.