Job Description

Remote

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva is hiring a leader to own and innovate Operations for our Global Services organization. Our Professional Services teams are critical in ensuring our customer's products are implemented correctly and provide ongoing value. We focus on managing a productive and profitable business to ensure we drive actual value to our customers' investments in Veeva Solutions and operate positively.

We are looking for a leader with deep expertise in enterprise software services who can provide strategic vision and hands-on direction for a scaling organization. Our ideal candidate will be a true partner to the business and be able to leverage data and intuition to influence the adoption of new practices, processes, and reporting.

This role reports to the Global Head of Services. It will be the right-hand person who can innovate and own operations on revenue, utilization, reporting, resource management, and variable compensation to deliver customer and employee success. We require an executive decision-making leader who can think deeply with analytical and data-driven insights and instincts from experience in successfully executing operational efficiencies in Professional Services.

We seek a lead to serve all stakeholders and drive accountable improvements. In this role, you must be hands-on with your team and prioritize and execute initiatives to support successful ongoing operations. This role is best for an individual proven to lead the optimization of data, reporting, systems, technologies, and processes at scale to enable productive and profitable growth.

The role is a remote, full-time, permanent role with Veeva. Candidates must live in the United States and be able to meet the operational requirements of a global role. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this position.

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