TextNow
Staff Product Manager - Trust & Safety
🌎
Open- United States
2w ago
👀 8 views
📥 0 clicked apply
Job Description
We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started.
Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere.
TextNow is looking for an experienced, savvy, and strategically minded Staff Product Manager to join our Trust & Safety team and help us defeat spam and fraud while delivering a world-class customer experience. You will be responsible for directly contributing to a cohesive T&S vision and product roadmap. You’ll play a key role in designing new fraud detection methods and tools, evaluating and integrating third party technologies and vendors, and collaborating with our data scientists and engineers to help develop AI/ML to proactively mitigate harmful behavior on the platform. Additionally, you’ll work with other product managers, our customer care team, legal, finance, and senior leadership to help deliver a cohesive customer experience across our platform.
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