Information Developer Intern

Summary

Here at Appian, we’re passionate about building technology that helps our customers accomplish their goals with the Appian Platform. Information Developers at Appian are tasked with creating the most compelling content to help them, as part of our Product Enablement team. As an Information Development Intern, you will work with a team of passionate content creators and user advocates creating content that not only supports our customers and partners, but also helps our Customer Success and Sales departments be successful with Appian products.

As an Information Developer intern, you will work closely with other Information Developers and Product Managers to create and update content for well-defined projects or features. You will get hands-on experience researching, outlining, and creating content using a docs-as-code approach to documentation, while being supported by an all-star team. You’ll also learn how to advocate for end users in UX reviews and implement feedback from reviewers and key stakeholders. 

Applicants considered for Summer 2025

To be successful in this role, you need:

• A passion for taking complex technical topics and communicating them in an easy to understand, compelling way.

• Self-motivated to dig into features, ask questions, and present content to our real stakeholders.

• Team-oriented mindset and collaborative approach to delivering solutions. 

• Energetic, results and delivery oriented, and have a strong commitment to delivering high quality work.

• An interest in understanding the importance of creating content that not only teaches but also highlights the value and impact of Appian

Some of the benefits of working at Appian include: 

• We value innovation and investment in our people by providing opportunities for growth and leadership. Whether it’s through Engineering Indie Time (dedicated time to build whatever you want with whomever you want), or annual hackathons, we value activities that inspire others and get creative juices flowing.

• Appian has an incredibly supporting Information Development team where you will be made to feel autonomous but also supported. You will also be part of the larger Product Enablement team, which will give you the opportunity to learn about instructional design or illustration. 

• During your first few weeks of joining Appian, you will not only kick-off your experience with our Intern Orientation Program, but you will also dive into Engineering bootcamp packed with cutting-edge tools and technologies you’ll leverage every day.

Basic qualifications:

• Undergraduate student pursuing a Bachelors in Technical Writing, Technical Communication, English, Journalism, or related field.

• Strong technical, communication, and problem solving skills.