The Security Issue Management (SIM) team in Defensive Security builds solutions that keep Amazon systems and data secure on behalf of Amazon's customers. Our customers range from security engineers who need a comprehensive understanding of Amazon systems and their security state, to builder teams who need solutions that make it easy to build and operate secure systems. We have bold goals to stay ahead of the curve on security and delight our customers with great products

In this role you will own business operations, initiatives, and goals for the SIM organization. You will be responsible for driving key operational processes, tracking business reporting requirements, communication processes, and coordinating updates to senior leadership on major programs and projects. You must be an excellent writer who can succinctly communicate complicated technical and operational issues in business terms. Working cross-functionally is key, and you will need to be comfortable performing in a highly collaborative environment and working with your peers to accomplish joint projects and meet the objectives.

You will work with key stakeholders in Amazon Vulnerability Management and Remediation (VMR), and Business Security Teams (BST), and individual leaders across the organization to define goals, track progress, and communicate priorities and escalate issues. You will be responsible for defining, tracking, and driving execution of program documentation and communication deliverables.


Key job responsibilities
- Drives program, initiative, and corresponding deliverables, provide strategic direction, escalation management, and deliver regular communications to senior leadership and program stakeholders.
- Applies meticulous organizational skills, exceptional writing skills, high attention to detail, spot-on judgement, and vigorously advocates for the customer.
- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions.
- Owns communications to stakeholders on progress, issues, and risks including regular status updates while identifying opportunities to invent and simplify recurring processes that scale with a growing organization.

A day in the life
This role drives the pulse of Shepherd, ensuring the team is aligned and connected to its partners. You will manage all operational aspects of the team ensuring our programs and people are on track as well as helping to drive outcomes of the Shepherd product. You will communicate at the executive level with our partners globally to help them understand accurate status of what is happening on the ground with our teams. You will also partner with our product team to drive our annual planning cycle, aligning and setting expectations between executive stakeholders, engineering teams, Security leadership. You will manage multiple end to end projects and key mechanisms, while demonstrating high judgement, clear communication, creative approaches, the ability to think big, and a consistent track record of delivering results.

About the team
Why Amazon Security
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.- 6+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 2+ years of driving process improvements experience
- Bachelor's degree

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.