Product Manager

Who we are

We're a leading, global security authority that's disrupting our own category.  Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers.  We help companies put trust - an abstract idea - to work. That's digital trust for the real world.

Job summary

We are seeking a Product Manager to join the team focused on our application security product suite, including UltraDDoS Protect and UltraWAF. These services are designed to help enterprises and their customers stay protected from cyber threats targeting networks and applications.

As a member of a collaborative product team, you’ll contribute to the definition, development, and delivery of features that solve real customer problems and deliver meaningful value through DigiCert’s application security services. You’ll work closely with experienced product leaders, engineers, and go-to-market teams to support the evolution and adoption of these services.

What you will do

• Collaborate with product leadership and engineering to define, prioritize, and deliver features and enhancements for UltraDDoS Protect, UltraWAF, and UltraAPI
• Translate customer and stakeholder feedback into clear product requirements and user stories
• Support roadmap planning, including competitive analysis and customer research
• Assist with go-to-market efforts by working with sales, marketing, and customer success teams to prepare documentation, training materials, and product collateral
• Conduct customer discovery interviews to understand pain points and opportunities
• Present prototypes and concepts to customers for early feedback
• Help track and analyze product performance using metrics and customer feedback to inform decisions
• Stay current on application security trends, customer needs, and the competitive landscape
• Travel: Some travel required (20-25% of time)

What you will have

• 5+ years of experience in product management or a related technical/strategic role (e.g., technical project management, customer success, solutions engineering)
• Familiarity with application security concepts, DDoS mitigation, or web application firewalls is a strong plus
• Ability to work cross-functionally with engineering, design, marketing, and sales teams
• Strong communication and organizational skills
• A problem-solving mindset and a curiosity about how things work
• Comfort working in a fast-paced, agile environment with changing priorities
• Bachelor's degree in Computer Science, Engineering, Business, or a related field

Nice to have

• Experience working on B2B SaaS or cloud security products
• Knowledge of agile product development practices
• Exposure to product management frameworks (e.g., Pragmatic Institute, Lean Product, etc.)
• Technical background or the ability to dive into technical discussions with engineers

Benefits

DigiCert offers a competitive benefits package for all of our full-time employees. 

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.

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