Principal Instructional Design (Content Strategist) - Infrastructure & DevOps

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.

Principal Instructional Designer (Tech Content Strategist) – Infra & Ops

Job Overview 

Are you a certified Infrastructure/DevOps professional with a creative flair and a passion for content design? Join us to create impactful, learner-centered content that blends real-world expertise with engaging storytelling.

As a Principal Instructional Designer - Infrastructure, you will lead the end-to-end development of engaging, instructionally sound learning experiences in Infrastructure, DevOps, Networking, System Administration, Server Technologies, and containerization technologies, including Docker. Acting as a subject matter expert (SME), you'll translate complex technical frameworks and concepts into clear, outcome-focused content across digital formats. This role demands strong instructional design expertise, a deep understanding of learner needs, and the ability to creatively script and plan high-impact learning assets—from video courses to hands-on labs and assessments.

Job Responsibilities  

• Own the content development lifecycle—plan, research, script, storyboard review, strategic video review, and iterate—for Infrastructure, DevOps, containerization, networking, system administration, server technologies, and orchestration technologies.
• Design creative and effective learning experiences grounded in instructional design principles, addressing diverse learner personas and real-world infrastructure automation
• Author and script engaging digital content, including on-demand videos, interactive labs, walkthroughs/lessons, assessments, and job aids.
• Collaborate with visual designers, editors, and technical experts to bring content to life in a compelling and accessible format.
• Align content with industry certification frameworks (e.g., Docker Certified Associate, Kubernetes Administrator, DevOps Engineer) and learner performance outcomes
• Apply learner-centered design by identifying learning gaps and tailoring content that improves retention, engagement, and job readiness.
• Utilize Generative AI tools to accelerate and enhance content ideation, scripting, and personalization.
• Ensure instructional consistency, voice, and quality across all course deliverables and formats.
• Optionally support bootcamps (virtual training delivery) and mentor junior content developers

Skills Required  

• Minimum 8+ years of hands-on experience in Infrastructure/DevOps technologies, including practical exposure to content planning and development.
• Demonstrated experience in instructional design, especially in developing digital learning products from concept to delivery.
• Excellent scripting, writing, and communication skills; able to distil complex infrastructure, networking, system administration, and containerization concepts into concise, engaging narratives.
• Strong creativity and storytelling ability with an understanding of how to structure content for different learning styles.
• Experience working with infrastructure automation tools such as Docker, Kubernetes, Jenkins, Ansible, Terraform, network management systems, server administration tools, and similar CI/CD pipelines.
• Relevant certifications in Infrastructure/DevOps (e.g., Docker Certified Associate, CKA, AWS DevOps Engineer, Azure DevOps Engineer, CCNA, CCNP, CompTIA Network+, Server+, Linux+).

Preferred/Additional Skills:

• Familiarity with Generative AI tools like ChatGPT, Claude, or similar for content creation and enhancement.
• Training delivery experience (live/ virtual/ hybrid formats) in infrastructure technologies.
• Understanding of instructional design models such as ADDIE, SAM, or Bloom’s Taxonomy.
• Experience in analyzing learner feedback and improving content based on performance and engagement data.
• Leadership experience in directing cross-functional teams for comprehensive infra & ops learning programs.

MORE ABOUT SKILLSOFT:

Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.

Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.

Thank you for taking the time to learn more about us. 
If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies.  All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature.  No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.