Japan Consumer Innovation (JCI) Retail Scaling Team is seeking a Program Manager who contributes to our mission of bringing Amazon selling partners closer to customers and driving the Amazon Flywheel.

This role brings together execution, process management, and business skills to deliver new services to our selling partners. You will own back-office execution of a market research product directly impacting Amazon customers, selling partners, and team capabilities.

If you love hands on process improvement and have a passion for market research, we want to talk to you.


Key job responsibilities
Key Responsibilities
• Use internal and external software tools to execute daily back-office product processes
• Maintain visibility and communication of in-flight product executions with partner teams
• Improve process by owning operational excellence activities
• Identify process gaps and develop new process capabilities via deep-dives and cross functional initiatives
• Manage execution of daily back-office processes through offshore partner teams


About the team
About the team
We are a part of Japan Customer Innovation - JCI. We lead many of Japan's big innovation and technological transformations. Our team is made of business leaders, marketers, supply chain experts, project and product managers, scientists and engineers. It is an exciting multi-lingual, inclusive team with high diversity.

Japan Consumer Innovationの詳細はこちら
Learn more about Japan Consumer Innovation

Japan Consumer Innovationの社員インタビューはこちら
Employee Interview for Japan Consumer Innovation


- 1+ years of program or project management experience
- Bachelor's degree or equivalent
- Business level English (written and verbal)
- Business level Japanese (written and verbal)
- Solid project management skills including; attention to detail, managing multiple infight tasks, identifying areas of risk, and stakeholder communication
- Ability to deal with ambiguity, and respond flexibly to changes in a fast paced, international environment- Experience executing back office tasks
- Experience with intermediate Excel (VLOOKUP, Pivot tables, etc.)
- Experience building standard operation procedure documents
- Experience implementing new tools into existing operation
- Experience with outsourced or offshore operations