About the company: Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world's largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the fastest growing technology companies in North America, 2021 by Financial Times, Inc. 5000 and Deloitte Technology Fast 500.
Role Title: Key Account Manager
Job Description:
As a Key Account Manager. We are looking for passionate individuals who can maintain and enhance
existing client relationships by cross-selling and up-selling our services and creating new ones where
possible.
The Key Account Manager should be able to:
• Develop a good understanding of customer’s needs. Understand their industry, competitors, market
pressures and incorporate this thinking into compelling propositions
• Communicate effectively and build good relationships with decision makers at every level, whereby they
trust and value your opinions, seek advice on their business, technology and operations issues
• Open up new buyers and new avenues of revenue generation within the customer’s organization by
mining new contacts and taking up discussions
• Conduct QBR, understand challenges, ensure CSAT and in partnership with delivery managers and
technical teams ensure that there are no hiccups in the relationship.
• Timely forecast revenue and resource requirement for the customer engagements to ensure seamless
customer experience
• Spearhead pitches and new business development within your portfolio. Write proposals and manage
deals to the point of contract agreement
• Maintain close view of works in progress •Background in Sales/Account management managing F1000
accounts
•Background in BFSI would be an added advantage
Skills and Qualifications:
• Positive attitude, quick thinker, and able problem-solver who is also both flexible and resilient. The
person should be able to operate independently in high pressure situations.
• Strong people skills and excellent written and verbal communication in English
• Prior successful sales/accounts management in enterprise software services, prior experience in
Analytics & Big data would be an added advantage
• Solutions selling experience and delivery experiences
• A history of consistent over-achievement
Education/Experience:
• Minimum Bachelor’s degree in a technical / business discipline
• 4-8 years of experience required, with a minimum of 3-5 years of post-MBA along with B2B Sales and
Account Management experience for enterprise customers
• Experience in technology, consultative selling
• Preferably from Tier 1/2 mba colleges