About GetYourGuide

GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, people from all over the world have booked more than 135 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 800 travel experts and technologists, we are headquartered in Berlin and have 18 local offices around the world. Visit our careers website to learn more.

Team mission

The UX Research team aims to understand all our users, solve their problems, and maximize their trust. In the Supplier product area, you empower teams to create seamless experiences for travel businesses, helping them attract traffic, stand out, and deliver unforgettable experiences for Travelers.

You will:

• Lead UX Research for the Supplier product area, including 5+ vertical teams.
• Drive foundational research that shapes the overall Supplier vision and strategy.
• Develop relationships, strategize, and collaborate with cross-functional stakeholders and leads across UX, Product Management, Engineering, Data Analytics, Strategy, and Marketing to problem-solve and examine user experiences, customer journeys, user needs, and jobs to be done, end-to-end.
• Consult UX and product teams to execute their own tactical research.
• Uphold a high standard of quality research, employing a wide range of methods along a cyclical process from initial stakeholder engagement and prioritization to insight activation.

Who you are:

• 5+ years of leading research in an applied setting.
• 3+ years of recent experience owning and driving independent in-house research.
• Track record as a researcher responsible for at least 2 verticals with high complexity and ambiguity, resulting in measurable impact.
• Previous experience in and/or a strong motivation for the B2B space.
• Strong collaboration and stakeholder management skills.
• Experience communicating with multiple levels of stakeholders, including senior leadership.
• Excellent written and verbal communication skills in English. 

Nice to have:

• International research experience.
• Experience partnering with data analysts, strategy, or operations.
• Deep understanding of a more specific method or domain.

How we set you up for success:

• Relocation assistance with a great team to support your move to Berlin
• Invest in your development with an annual personal growth budget
• Become a part of our success with virtual stock options
• Enjoy flexibility with a hybrid work-from-home and telecommuting policy
• Save on transportation costs with discounted public transportation tickets
• Support your loved ones with generous maternity and paternity leave policies

And more...

We look forward to hearing from you

Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team, we invite you to apply by submitting your CV/resume in English through the form below. Check out how we hire for tips and visibility into our process and check out life at GetYourGuide. If you have any further questions, please do not hesitate to contact us via jobs@getyourguide.com.

We are an equal-opportunity employer

Our commitment is that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application. 

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