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Rackspace
Cloud Engineer III (R-20111)
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🌎India - Remote
9 months ago
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Job Description

Remote
**Job Title: Technical Shift Lead - Multi-Cloud Platforms and Infrastructure**
 
**Location:** Remote
 
**Position Type:** Full-Time
 
**Job Overview:**
 
We are seeking a highly skilled and experienced Technical Shift Lead with hands-on expertise in Multi-Cloud platforms, specifically Google Cloud Platform (GCP) and Microsoft Azure. The ideal candidate should possess a strong background in infrastructure, along with the ability to effectively lead a team and mentor junior members.
 
**Responsibilities:**
                                                                       
1. **Multi-Cloud Management:**
   - Manage and optimize infrastructure across GCP and Azure.
   - Design and implement cloud solutions to meet business requirements.
   - Ensure the security, availability, and performance of cloud environments.
   -  General DevOps: Proven expertise in implementing and optimizing DevOps practices to enhance the development and deployment lifecycle.
  - SAML/OAuth: Proficient in implementing and managing SAML and OAuth protocols for secure authentication and authorization.
- Google Cloud IAM and Azure AD: Strong knowledge of respective services and its integration with cloud-based services.
  - Google API & Services: Understanding of Google APIGEE, troubleshooting and support.
  - GKE & AKE: Experience in monitoring and troubleshoot workloads in Kubernetes across GCP &  Azure.
- Monitoring: Deploying and providing support to Application Performance Management tools (Dynatrace), as well as firefighting production problems that are performance related.
 
2. **Operations Handling:**
   - Oversee day-to-day operations of the technical shift.
   - Monitor system performance and ensure SLAs are met.
   - Implement and improve operational procedures and workflows.
 
3. **Team Leadership and Mentorship:**
   - Lead and mentor a team of L1 & L2 technicians.
   - Provide guidance and support to team members.
   - Conduct training sessions to enhance technical skills within the team.
 
4. **Collaboration:**
   - Collaborate with cross-functional teams to address technical issues.
   - Work closely with other technical leads to ensure seamless integration and communication.
   - Participate in on-call rotations and respond to critical incidents.
 
**Qualifications:**
 
1. **Education and Certification:**
   - Bachelor's degree in Computer Science, Information Technology, or related field.
   - Relevant certifications in GCP, Azure
 
2. **Experience:**
   - Minimum of [10] years of hands-on experience with GCP and Azure.
   - Previous experience in a technical leadership role.
 
3. **Technical Skills:**
   - Proficient in cloud architecture and services (GCP, Azure).
   - Strong troubleshooting and problem-solving skills.
 
4. **Soft Skills:**
   - Excellent communication and interpersonal skills.
   - Strong leadership and mentoring abilities.
   - Ability to work effectively in a fast-paced, dynamic environment.
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