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Box
Senior Solutions Engineer
🌎Sydney, New South Wales, Australia
1 month ago
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Job Description

WHAT IS BOX?

Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.

WHY BOX NEEDS YOU 

The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, enterprise architects, and demo engineering.  As a Solutions Engineer, you are empowered to sell to business and IT leaders in every space and vertical, and take ownership in crafting customer-centric solutions. You will work alongside the account team to define and expand revenue opportunities, and ensure the solution is ready for cross company deployments. You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions at Box. Our highest performers have a natural curiosity, develop deep knowledge of the Box platform, have a strength in delivering value and story based demonstrations, and are capable of leading presentations related to the Box security story, technical architecture and product configuration. 

WHAT YOU'LL DO 

  • You research, explore and identify customer business problems

  • You own the technical win in your account, and take responsibility for driving the technical deal forward

  • You understand product integrations, including Salesforce, Google, Office365

  • You lead demos articulating the value of Box selling the full suite of solutions (Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Platform, and more)

  • Technical quarterback managing the extended team from a solution standpoint

  • Ability to showcase strong business acumen and communicate the value of the Box solution to the customer

  • You support field marketing events as a Box SME and presenter

  • Travel up to 50% to engage with customers in territory

WHO YOU ARE 

  • 4 year degree or equivalent work experience required

  • 5+ years of Enterprise Field Solutions Engineer experience or relevant technical, customer facing experience, ideally within a SaaS and/or ECM environment

  • Strong presentation skills, with the ability to establish trust across a range of technical and non-technical audiences

  • Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value

  • Displays follow through, stamina and effort in every step of the sales cycle

  • Shows creativity when solving a customer's business problem

  • History of excelling in team selling environments

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

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