This role is for the KYC EDD Analyst II as part of the operations function in the Compliance team, reporting to the Team Manager Compliance operations. In this role, Compliance EDD Analyst - II will be responsible to manage the speciality case work streams. In this role, candidates will be expected to work on the high net worth individual cases and deal with executive escalations for such customers. Through the investigation into the KYC documents, candidates will be expected to safeguard the customer experience by satisfying the compliance regulatory requirements. Additionally, candidates will have certain metrics to achieve as a part of business operations. Onboarding retail customers with adherence to Coinbase’s AML program, BSA/AML, KYC, and EDD policies, procedures and standards appropriate for each jurisdiction in which Coinbase operates. You will serve as the subject matter expert and escalation point within the KYC EDD team and the broader AML team and manage client onboarding and remediations. To be successful in this role, you will need to have a proven track record of subject matter expertise for an onboarding KYC program, have an enthusiastic and positive attitude, have a strong knowledge of KYC best practices, and a proven ability of taking innovative approaches to solving complex regulatory challenges. If you're ready to take on a challenge that will make a difference in the world, we want you on our team. Apply now and be a part of something truly transformative!

What you’ll be doing (ie. job duties):

• Lead and execute comprehensive EDD on High-risk customers, transactions, and high-net worth individuals, ensuring thorough risk assessment. 
• Review, analyze, and validate KYC information to ensure it aligns with internal policies, regulatory requirements, and quality standards. 
• Identify, assess, and escalate suspicious activities with precision, providing clear and actionable recommendations.
• Complete review in a timely and efficient manner, ensuring application of risk based approach helping mitigating any AML risk and at the same time ensuring a good customer experience
• Make recommendations on process improvements to increase efficiency and accuracy
• Provide mentorship and guidance to junior analysts, fostering a culture of excellence and continuous improvement.
• Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D  to help launch or improve existing processes and workflow 
• Utilize an in-depth understanding of metrics to drive data-driven recommendations 
• Maintain awareness of regulatory updates and incorporate process and procedural changes in the due diligence review process
• Identify process gaps and work with stakeholders within CX and financial crime to improve the process. Provide regular insights, recommendations and feedback to Client Service Management
• Continuously add value through effective impact analysis, prioritization, root cause analysis and efficient execution of initiatives.
• Tackle routine problems, largely through precedent and referral to general guidelines

What we look for in you (ie. job requirements): 

• Years of experience: minimum 2 years of compliance experience (Enhanced Due Diligence [EDD])
• Minimum Bachelor’s  degree or equivalent
• Knowledge of on-boarding checks, entity types and AML/KYC laws, guidelines (e.g. BSA, OFAC, FinCEN guidance), and rules for financial products & services
• Strong written/verbal communication, critical thinking, and problem-solving skills
• Experience working with Google Sheet, Google Doc, Excel, Word
• Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment
• Multi-tasking ability, team-oriented, and a self-starter
• Ability to work with limited direction from management when situations occur
• Intermediate to advanced level in PowerPoint/Google Slides and Excel/Google Sheets 
• Ready to support in 24*7 environment
• Organized with a high level of attention to detail
• Work from the office 100%, no hybrid or work from home.

Nice to haves:

• Knowledge of the cryptocurrency industry.
• Professional certifications (e.g. CRCM, CAMS, CIA, CISA, and CICA).
• Deep understanding of Google apps, JIRA, Salesforce Service Cloud.

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