Accounts Receivable Lead

Title: Marketplace Accounts Receivable Lead

Reports to: Senior Finance Manager 

Location: Atlanta Hybrid, Remote Considered

About the Role

The Marketplace Accounts Receivable (AR) Lead is responsible for overseeing and managing the accounts receivable operations for marketplace transactions. This role ensures timely collection of outstanding payments, accurate financial reporting, and efficient cash flow management. The AR Lead will collaborate with internal teams, vendors, and stakeholders to optimize the AR process while maintaining strong relationships and compliance with company policies and financial regulations.

What You’ll Do

• Lead and manage the marketplace accounts receivable process, ensuring timely invoicing and collections.
• Monitor accounts and follow up on outstanding balances to minimize delinquency and improve cash flow.
• Develop and implement best practices and strategies to enhance the AR process and reduce DSO (Days Sales Outstanding).
• Collaborate with internal departments, including Sales, Finance, and Customer Support, to resolve billing discrepancies and disputes.
• Analyze AR aging reports, track key performance metrics, and provide regular updates to leadership.
• Monitor and Develop Customer Credit worthiness process to limit Bad Debt
• Assist in reconciling accounts and resolving payment discrepancies in a timely manner.
• Ensure compliance with company policies, industry standards, and regulatory requirements.
• Train and mentor junior AR staff, fostering a culture of continuous improvement and accountability.
• Support month-end and year-end closing processes by providing accurate AR-related data and reports.
• Utilize financial software and ERP systems to streamline AR operations and reporting.
• Assist with Chargeback Disputes Process to respond to all Disputes Timely and working directly with our Merchant Processor to resolve any discrepancies
• Work Directly with CharterUP’s Product Team to develop Customer centric Process and Automation to improve the Customer’s Payment Experience

What You’ll Bring

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• 3+ years of experience in accounts receivable, credit & collections, or related financial roles, with at least 1 year in a supervisory capacity.
• Strong knowledge of marketplace AR processes, invoicing, collections, and reconciliation.
• Proficiency in financial systems, ERP software (SAP, Oracle, NetSuite, etc.), and Microsoft Excel.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and negotiation skills to manage vendor relationships effectively.
• Detail-oriented with the ability to manage multiple tasks and deadlines.
• Experience working with marketplace transactions and large-scale AR operations is preferred.

Recruiting Process

• Step 1 - Video call: Talent Acquisition interview
• Step 2 - Wonderlic Assessment (12m)
• Step 3 - Video call: Hiring Manager interview
• Step 4 - Video call: Team interviews
• Step 5 - Offer & reference check
• Welcome aboard!