We use cookies to enhance your experience. By using our site, you agree to our use of cookies.

Achievers Logo
Achievers
Senior Manager, Marketplace Optimization (contract)
Apply Now
🌎Toronto
1w ago
👀 4 views
📥 0 clicked apply

Job Description

Hybrid
About Achievers
The "Achievers Employee Experience Platform™" empowers employees to recognize each other in real time and aligns them to the values and goals of the company. With almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. Visit us at www.achievers.com to learn more, and check out our platform in action here. Join us in our mission to Change the Way the World Works™!

Our commitment to you:
At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. You'll have the opportunity to collaborate with a diverse group of colleagues who appreciate your strengths and are excited to learn from your experiences.

At Achievers, our software delivers a powerful new way for companies to engage, recognize, and reward employees enabling remarkable business success. Every day. Our Marketplace Operations team supports the rewards component of the business. We have great brand positioning in the market with the opportunity to grow our global Marketplace catalogue and drive continued adoption across customers current and future. We are looking for a highly motivated, energetic Sr. Manager, Marketplace Optimization to join our team.This role is crucial for driving efficiency and impact within our Marketplace division. The successful candidate will lead three key functions: Marketplace Data & Analytics (DnA), Business Process & Documentation, and Configurations. This role will be responsible for tracking and managing cross-functional priorities, partnering with both our Product and Engineering teams on process development to support the success of our features, alongside the continuous optimization of processes across all Marketplace Operations functions.Additionally, this role will collaborate closely with our Customer Success team to identify and implement cross-functional processes that drive revenue and efficiency-centric opportunities. 

As the Sr. Manager, Marketplace Optimization, you will drive efficiency and impact within our Marketplace division. Leading the Marketplace Data & Analytics (DnA), Business Process & Documentation, and Configurations functions, you will track and manage cross-functional priorities, identify and implement scalable cross-functional processes, work with Product Managers on feature rollouts and testing, and optimize processes across all Marketplace Operations teams. You will provide strategic oversight, foster continuous improvement, and implement systems for analytical workflows and process documentation. You will also manage an escalation tracking system to ensure timely issue resolution. This role requires strong leadership, analytical, and project management skills, with a proven ability to collaborate effectively with cross-functional teams. This role is expected to last for 13-15 months pending the hire date.

Responsibilities: 
Apply Now
Locations
Jobs by Title
Jobs by Type