Senior Product Manager, Platform

PandaDoc is seeking an experienced Senior Product Manager to drive the evolution of our product experience, ensuring it is intuitive, efficient, and seamless for our customers. This is a high-impact role where you will shape how users navigate, interact with, and complete key tasks across the PandaDoc platform.

In this role, you’ll partner with engineering, design, research, and cross-functional teams to define product priorities and execute a roadmap that delivers meaningful improvements for our users and the business. You’ll have the opportunity to shape key product experiences, solve complex challenges, and create seamless, high-quality solutions that make a real impact.

This role is a great fit for someone who thrives in fast-moving environments, enjoys working across multiple teams, and is motivated by solving real customer pain points through thoughtful product development.

Responsibilities:

Product Strategy & Execution

• Develop and execute initiatives that improve usability, simplify workflows, and enhance product efficiency.
• Make data-driven decisions by defining and tracking OKRs and key success metrics.
• Balance short-term product improvements with long-term strategic goals.
• Conduct market research and competitive analysis to uncover new opportunities.

Cross-Functional Collaboration

• Work closely with engineering, design, and research to deliver high-quality, impactful features.
• Partner with stakeholders across sales, marketing, and customer success to ensure smooth product adoption.
• Write clear and structured product requirements and specifications that guide development.
• Communicate effectively with different teams and leadership levels, ensuring alignment on priorities.

User Experience & Data-Driven Insights

• Use customer insights, usability testing, and analytics to identify and address key friction points.
• Improve product navigation, organization, and task efficiency to create a more seamless experience.
• Ensure product performance and reliability meet user expectations and business needs.

Qualifications:

Must-Have Skills & Experience

• 4+ years of experience as a Product Manager, shipping user-facing software features or products.
• Proven ability to make high-impact decisions in a fast-moving, ambiguous environment.
• Strong analytical skills and experience defining OKRs and product success metrics.
• Familiarity with UX design principles and working closely with design teams.
• Proficiency in data analysis tools and techniques to inform product decisions.
• Experience leading cross-functional teams through the product development lifecycle.
• Strong communication skills—able to adjust messaging for different audiences.
• Ability to write clear product specs, balance priorities, and drive execution.
• Experience working on product usability improvements, navigation updates, or iterative design enhancements to improve user experience.

Bonus Qualifications (Nice to Have)

• Experience in document management, workflow automation, or related SaaS domains.
• Understanding of design systems and their role in creating a cohesive product experience.
• Experience working in fast-paced, dynamic environments with shifting priorities.
• Strong ability to drive alignment with senior stakeholders and leadership.

Why Join PandaDoc?

At PandaDoc, we believe that great software should feel effortless. We focus on creating intuitive, high-quality experiences that help businesses move faster and work smarter.

If you’re passionate about building user-friendly products, solving meaningful problems, and collaborating across teams to drive impact, we’d love to hear from you.

Apply now and help shape the future of PandaDoc!