AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Our ISV business group works with some of Australia's most innovative and fast moving B2B companies. We work with these businesses helping them find product market fit, scale-up and grow.

As an ISV Solution Architect you will focus on driving adoption of Amazon Web Services, in the pursuit of helping businesses meet their goals on behalf of their customers. You will work directly with some of our largest customers to enable innovation through continuous improvement, software development and deployment of best practices to help these businesses stay on top of the latest technology trends in software and solutions architecture in the cloud.

If you love experimentation, are a deep thinker and a builder of trusting relationships, then the ISV team is somewhere you truly belong. Join us at AWS and help ISVs become the unicorns of the future!

Key job responsibilities
- Work directly with customers to accelerate their products and initiatives and recommend best-practice cloud architectures in line with their long-term business outcomes.
- Drive technical solutions discussions with your customers, diving deep into the details to solve complex technical challenges and use your knowledge to craft scalable, flexible, and resilient cloud architectures.
- Scope and own each customer engagement, with attention towards clear and well-defined objectives and success criteria.
- Define and execute on the strategy by engaging highly technical teams (Solutions Architects, Technical Account Managers, AWS professional services consultants and consulting/managed services partners).
- Act as a thought leader in the wider community, playing a key role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops.
- Share the voice of the customer to influence the roadmap of new features and services for the AWS platform. Proactively work within the organisation to influence the evolution of the platform.
- Serve as a key technical member of the Solutions Architecture team through influencing decision makers across multiple domains, ensuring customer success in building applications and services on the AWS platform aligned to long-term business goals.

A day in the life
Software businesses are investing in cloud-native technology stacks and platforms to iterate faster, increase the velocity of service delivery, achieve a global reach for their products and services, improve their security posture, all whilst keeping the cost to serve and acquire customers as low as possible.

Our solutions architects are experienced technologists with technical breadth and depth, coupled with exceptional interpersonal skills. You’ll help our customers define scalable, resilient and secure architectures using the latest technologies provided by AWS and our partners including serverless platforms and container-based, microservices architecture.

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations
on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 4+ years of IT development or implementation/consulting in the software or Internet industries experience
- 2+ years of design, implementation, or consulting in applications and infrastructures experience- Experience working within software development or Internet-related industries
- Experience migrating or transforming legacy customer solutions to the cloud
- Experience working with AWS technologies from a dev/ops perspective

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.